Customer Experience Team Lead
1 week ago
We're recruiting an ambitious and motivated Customer Experience Team Lead who can confidently oversee all Compass Group UK&I catering and service operations. In this role, you will be responsible for ensuring our unit and service counters run smoothly and delivering truly incredible experiences.
Key Responsibilities:
- Supervise teams to ensure impeccable food and customer service.
- Oversee the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans.
- Communicate regularly with your line manager to monitor KPIs and targets.
- Represent Compass Group UK&I and maintain a positive brand image.
- Identify opportunities for new service concepts to drive sales.
- Liaise between customers and internal teams to exceed expectations.
- Support and train teams, leading from the front to make everyone excel in their role.
- Implement and review Health & Safety standards.
As part of Compass, you'll help feed people, fuel progress, and forge connections in around 6,000 venues. Our estimated salary range is £45,000 - £65,000 per annum.
-
Customer Experience Lead
1 month ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeJob Title: Customer Experience LeadWe are seeking a highly motivated Customer Experience Lead to join our team at CV-Library. As a Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty, developing strategies to improve customer engagement, and leading a team of customer-facing staff.Key Responsibilities:Developing...
-
Account and Data Team Lead
1 month ago
Sheffield, Sheffield, United Kingdom GES - Global Experience Specialists Full timeJob Summary: We are seeking an experienced Data Executive to manage client exhibit programs and projects. This role involves developing client product knowledge, coordinating vendor activities, preparing project proposals, managing production details, and traveling to show venues. About GES - Global Experience Specialists: As a leading global experiential...
-
Customer Service Team Lead
4 weeks ago
Sheffield, Sheffield, United Kingdom Welcome Break Full timeJob Title: Customer Service Team Lead">About the Role: We are seeking an experienced Customer Service Team Lead to join our team at Welcome Break, a leading motorway service operator in the UK. As a key member of our management team, you will be responsible for driving profitable sales growth and delivering exceptional customer service.Key...
-
Customer Service Team Lead
2 weeks ago
Sheffield, Sheffield, United Kingdom Solus Accident Repair Centres Full timeSolus Accident Repair Centres is a leading body repair group, wholly owned by Aviva, employing over 1000 expert people across 25 UK locations. We are seeking an experienced Customer Service Team Lead to join our team.Job SummaryThis role involves leading our Customer Service department, demonstrating our values and work principles, and those of Aviva. The...
-
Customer Experience Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom BT Group Full timeAbout the RoleThis is a fantastic opportunity to join BT Group as a Customer Experience Specialist in our Sheffield office.We are looking for an experienced IT Service Desk Analyst who can deliver exceptional customer experiences and play a key role in ensuring the satisfaction of our communication providers.As a vital contributor to our market-leading...
-
Brand Experience Manager
4 weeks ago
Sheffield, Sheffield, United Kingdom GES - Global Experience Specialists Full timeAbout UsSpiro, a global live events marketing partner, creates unforgettable experiences. From exhibitions to sales conferences, we bring brands to life with strategic planning and show-stopping visuals.We are seeking an experienced Account Manager to join our team. The successful candidate will have a strong understanding of clients' products and services,...
-
Customer Experience Representative
3 weeks ago
Sheffield, Sheffield, United Kingdom Homes for Students Full timeCompany OverviewHomes for Students is a leading provider of student accommodation, dedicated to creating a positive and supportive environment for our students.We are seeking a highly motivated Resident Services Assistant to join our team at Beton House, working 30 hours per week from 10.00am to 6.00pm Monday, Tuesday, Thursday, and Friday.Job...
-
Customer Experience Manager
1 month ago
Sheffield, Sheffield, United Kingdom Ambis Full timeAmbis is currently seeking a talented Customer Experience Manager to lead our efforts in delivering exceptional results for our clients. This is an exciting opportunity to join our team and make a real impact on our business.About the Role:In this role, you will be responsible for managing client relationships, identifying opportunities for growth, and...
-
Customer Experience Representative
1 week ago
Sheffield, Sheffield, United Kingdom Plusnet Full timeAbout UsWe are Plusnet, a leading provider of broadband services. Our mission is to deliver exceptional customer experiences by empowering our employees to make a positive impact. As a Customer Experience Representative, you will play a vital role in achieving this goal.Job RequirementsStrong problem-solving skills and attention to detailExcellent...
-
Residential Experience Lead
2 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeResidential Experience Lead Job DescriptionCV-Library seeks a seasoned Residential Experience Lead to spearhead the delivery of exceptional resident experiences in a build-to-rent site in Sheffield. The successful candidate will bring a wealth of experience in property management, team leadership, and customer service.Key Responsibilities:Developing and...
-
Customer Experience Coordinator
2 weeks ago
Sheffield, Sheffield, United Kingdom German Doner Kebab Full timeCustomer Experience CoordinatorWe are a fast-growing restaurant brand changing the perception of the kebab world.A leader in the Casual Dining sector with industry-leading service, exceptional food, and unforgettable experiences for our guests.Your role as Customer Experience Coordinator is crucial to achieving our brand standards and ensuring every guest...
-
Customer Experience Representative
1 month ago
Sheffield, Sheffield, United Kingdom Halfords Full time**Join Our Team**We're looking for a part-time Retail Colleague to join our team at Halfords in Sheffield, Drakehouse Retail Park.**Salary**: £9.50 per hour (estimated annual salary: £19,656)About the JobDeliver top-notch customer service in a fast-paced retail environmentHelp customers make informed decisions about car parts and cycling accessoriesWork on...
-
Customer Experience Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom United Living Group Full timeUnited Living GroupAbout UsWe are a leading UK infrastructure and property services company, dedicated to designing, building, maintaining, and connecting communities and critical infrastructure for a sustainable and inclusive society.Our mission is to make a positive impact on people's lives by delivering high-quality services that meet the needs of our...
-
Customer Experience Associate
1 week ago
Sheffield, Sheffield, United Kingdom Optical Express Full timeOptical Express is a leading provider of eye care services, and we are currently seeking a Customer Experience Associate to join our team. Located in Meadowhall, this role offers a competitive salary of £24,000 per annum, plus bonus and benefits.This is an exciting opportunity for a motivated individual to work in a fast-paced environment, delivering...
-
Sales and Customer Experience Director
4 weeks ago
Sheffield, Sheffield, United Kingdom Welcome Break Full timeJob Description: As a Service Industry Manager at Welcome Break, you will be responsible for leading a team of customer service professionals to deliver exceptional customer service and drive profitable sales growth. You will develop and implement strategies to improve customer satisfaction and increase sales revenue, working closely with other departments...
-
Customer Experience Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Gleeson Full timeWe are looking for a Customer Experience Specialist to join our team in South & West Yorkshire. As a key member of the sales team, you will be responsible for providing exceptional customer service and driving sales growth across the region.Key Responsibilities:You will work closely with clients, solicitors, estate agents, and other stakeholders to meet...
-
Customer Experience Advisor
2 weeks ago
Sheffield, Sheffield, United Kingdom Optical Express Full timeAbout the RoleWe are looking for a highly motivated and organized individual to join our team as a Patient Advisor. This is an exciting opportunity to work in a dynamic environment and make a real difference in the lives of our patients.As a Patient Advisor, you will be responsible for scheduling consultations and surgeries, maintaining patient records, and...
-
Customer Experience Director
4 weeks ago
Sheffield, Sheffield, United Kingdom M&S Full timeJob Summary:We are seeking an experienced Data Management Leader to join our team, driving business growth and improving customer experiences across our stores.Salary:£90,000 - £140,000 per annum.Main Responsibilities:Implement the retail plan and deliver key performance indicators (KPIs) to drive business growth and profitability.Recruit, develop, and...
-
Customer Experience Ambassador
1 month ago
Sheffield, Sheffield, United Kingdom Frasers Group Full timeRole OverviewWe are seeking a talented Sales Advisor to join our team in Meadowhall. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.About the TeamOur team is passionate about delivering an outstanding customer experience and working together to achieve our goals.Key...
-
Store Experience Lead
3 weeks ago
Sheffield, Sheffield, United Kingdom Threeuk Full timeTransform Your CareerDo you have what it takes to become a Sales Performance Director at Three UK? We're seeking an ambitious and driven Retail Duty Store Manager to lead our retail team to new heights.This exciting role offers a unique blend of challenge and opportunity, as you'll be responsible for driving commercial performance, achieving KPIs, and...