ILMT Maintenance and Reporting Expert

14 hours ago


London, Greater London, United Kingdom eTeam Full time

Job Description

eTeam is a leading provider of IT services, and we are currently seeking a skilled ILMT Maintenance and Reporting Expert to join our team. As a key member of our software asset management (SAM) team, you will be responsible for maintaining ILMT data accuracy and extracting ILMT Computers reports and operational servers using Service Now.

About the Role

This is a hybrid role, requiring 3 days onsite in Knutsford. The initial contract duration is 6 months. You must be paid through an umbrella company as this contract falls inside IR35.

Key Responsibilities

  • Maintain ILMT data accuracy on an ongoing basis
  • Extract ILMT Computers reports and operational servers using Service Now
  • Identify and remove ceased and AWS servers
  • Reclassify instances if misreporting occurs due to incorrect component-to-product mappings
  • Perform manual exclusions for cold DR and bundled products
  • Extract regular ILMT reports and audit snapshots to assess current compliance position
  • Support IASP audits for clients, providing twice-yearly audit reporting to IBM
  • Extract and provide data/reports as required by clients
  • Generate ILMT audit snapshots, hardware reports, computers reports, and dashboard snapshots
  • Extract all current operational servers using Service Now
  • Obtain VM host/cluster data from the Compute team
  • Conduct regular calls with clients to discuss progress against actions/data requirements
  • Engage with SMEs/Product Owners to provide data/evidence requested by clients for non-PVU based products (including mainframe)
  • Review mainframe 'consumption' figures in agreement with the Mainframe Team
  • Request additional software data from the SAM Governance Team for computers not in ILMT
  • FOLLOW up to provide additional data/evidence following review by the client
  • Validate/FOLLOW up discrepancies identified by the client
  • Action manual ILMT updates following audits
  • Perform informal internal PVU licence true-ups for early detection/remediation of any risk issues
  • Evaluate the risk impact of ineligible technologies

Other Responsibilities

Analyse ILMT computers with issue reports to identify/address issues with GTSM Tooling Team/Platform Team/AppTeams. Track monthly SCRT reports to ensure entitlement.

Estimated Salary Range: £45,000 - £55,000 per annum, depending on experience and qualifications.



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