Homecare Operations Specialist

4 days ago


London, Greater London, United Kingdom CV-Library Full time
Homecare Operations Specialist Role
We are seeking a highly skilled and experienced Homecare Operations Specialist to join our team in Mitcham, Surrey. This role offers a competitive salary of £28,000 per year, with the potential to earn up to £30,000 due to on-call duties.

As a Homecare Operations Specialist, you will be responsible for coordinating care staff rosters and client schedules, handling new client bookings, and providing on-call support. You will also act as the primary contact for clients and staff, managing incoming calls, resolving queries, and handling complaints.

Key Responsibilities:
  1. Coordinate care staff rosters and client schedules, handle new client bookings, and provide on-call support.
  2. Act as the primary contact for clients and staff, manage incoming calls, resolve queries, and handle complaints. Maintain records of incidents and safeguarding concerns.
  3. Ensure compliance with policies and regulations, leading and supporting the team.
  4. Prepare and submit employee timesheets for payroll.

We offer a range of benefits, including additional payment for your on-call week, making this a fantastic opportunity for career growth and personal development.



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