Infrastructure Support Specialist

2 weeks ago


Oxford, Oxfordshire, United Kingdom Tower House Consulting Ltd TAs My Work Full time
Tower House Consulting Ltd t/as My Work

Are you a skilled System Administrator with experience in supporting infrastructure and applications developed using Microsoft systems? Do you have a passion for ensuring high uptime of e-commerce websites with thousands of daily users?

We are seeking an experienced Server Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing expert-level support for our clients' complex infrastructure issues.

About the Role
  • This is a remote/hybrid role with occasional travel to our office in Oxford once a month.
  • The ideal candidate will have experience supporting infrastructure and applications developed using Microsoft Systems, including Windows Server, IIS, NLB, and VMware.

Key Responsibilities
  • Investigate and resolve complex infrastructure issues
  • Liaise with internal teams and external partners to ensure seamless delivery of services
  • Develop and maintain technical documentation and procedures

What We Offer
  • A competitive salary of £52,500-£70,000 per annum, depending on experience
  • A matched pension scheme and private healthcare benefits
  • Quarterly company bonus scheme and on-call allowance


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