IT Infrastructure Specialist

3 days ago


Oxford, Oxfordshire, United Kingdom Women's Engineering Society Full time

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Women's Engineering Society. As an ICT Infrastructure Engineer, you will play a key role in providing technical support and assistance to employees across multiple sites.

About the Role
  • This is a fantastic opportunity to work with our company, leading the way in EV Motor Revolution with patented Axial Flux Technology.
Key Responsibilities
  • Provide on-site technical support for end-users, including hardware, software, and network issue troubleshooting.
  • Install, configure, and upgrade computer systems and software applications.
  • Monitor IT systems, including servers, networks, and applications, to detect and resolve issues proactively.
  • Detect and resolve technical problems in a timely manner to minimise downtime and disruptions.
  • Collaborate with the IT team to implement and maintain IT policies, procedures, and standards.
  • Implement and support new IT systems throughout the full IT project lifecycle.
  • Create and maintain technical documentation and guides.
  • Maintain accurate records of IT assets, configurations, and support activities.
  • Ensure excellent customer service and communication for a positive end-user experience.
Salary Information

The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.

Required Skills and Qualifications
  • Proven experience as an IT Infrastructure Support Engineer or similar role, with a strong understanding of computer systems, networks, and peripherals.
  • Hands-on experience with Microsoft Office, Windows, Active Directory, and remote desktop support tools.
  • Excellent understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN/WAN/WIFI technologies (Aruba preferred).
  • Strong knowledge of Virtualisation technologies, including VMWare and Nutanix.
  • Clear understanding of cybersecurity principles and their application.
  • Ability to work independently and collaborate effectively with cross-functional teams.
  • Flexibility to work outside regular business hours and respond to emergencies.
  • Willingness to travel to other sites as required.
Benefits
  • Discretionary bonus
  • Private medical plan with Bupa
  • Death in service benefit


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