IT Infrastructure Specialist
3 days ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Women's Engineering Society. As an ICT Infrastructure Engineer, you will play a key role in providing technical support and assistance to employees across multiple sites.
About the Role- This is a fantastic opportunity to work with our company, leading the way in EV Motor Revolution with patented Axial Flux Technology.
- Provide on-site technical support for end-users, including hardware, software, and network issue troubleshooting.
- Install, configure, and upgrade computer systems and software applications.
- Monitor IT systems, including servers, networks, and applications, to detect and resolve issues proactively.
- Detect and resolve technical problems in a timely manner to minimise downtime and disruptions.
- Collaborate with the IT team to implement and maintain IT policies, procedures, and standards.
- Implement and support new IT systems throughout the full IT project lifecycle.
- Create and maintain technical documentation and guides.
- Maintain accurate records of IT assets, configurations, and support activities.
- Ensure excellent customer service and communication for a positive end-user experience.
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
Required Skills and Qualifications- Proven experience as an IT Infrastructure Support Engineer or similar role, with a strong understanding of computer systems, networks, and peripherals.
- Hands-on experience with Microsoft Office, Windows, Active Directory, and remote desktop support tools.
- Excellent understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN/WAN/WIFI technologies (Aruba preferred).
- Strong knowledge of Virtualisation technologies, including VMWare and Nutanix.
- Clear understanding of cybersecurity principles and their application.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Flexibility to work outside regular business hours and respond to emergencies.
- Willingness to travel to other sites as required.
- Discretionary bonus
- Private medical plan with Bupa
- Death in service benefit
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