Receptionist for Leisure Facilities
2 weeks ago
About the Role:
The Receptionist will provide a comprehensive, efficient, and effective customer advisory service by acting as the first point of contact to the leisure centre. They will use effective communication skills to actively engage and provide professional responses to resolve customer queries.
Key Responsibilities:
- Provide excellent customer service to customers visiting the leisure centre
- Process customer bookings and transactions
- Respond to customer enquiries and resolve any issues
- Work collaboratively with the team to achieve service delivery targets
About You:
The ideal candidate will have good organisational, verbal and written communication skills and use their own initiative and work flexibly as part of a team. A good knowledge of computer systems and experience in inputting and extracting data such as databases, spreadsheets, word-processing packages, and email is key to the receptionist role.
About Us:
Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are committed to supporting the health and wellbeing of our residents across the Wigan Borough and pride ourselves on offering an extensive and diverse range of physical activities to support our residents and encourage everyone to get active and achieve a healthier lifestyle and increase sport participation.
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