Desktop Support Engineer

4 weeks ago


Stevenage, Hertfordshire, United Kingdom HCLTech Full time
Job Title: Desktop Support Engineer

HCLTech is a leading global technology company, and we're seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing day-to-day local and remote desktop support, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide technical support for desktop hardware and software issues
  • Troubleshoot and resolve technical problems in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless IT operations
  • Document and maintain accurate records of technical issues and resolutions
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • 5+ years of experience in desktop support or a related field
  • Strong technical knowledge of desktop hardware and software
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A supportive and diverse team environment
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A comprehensive training program to enhance your skills and knowledge


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