Desktop Support Specialist
2 weeks ago
HCLTech is a global technology company delivering industry-leading capabilities centered around digital, engineering, cloud, and AI. We're seeking a skilled Desktop Support Specialist to provide day-to-day local and remote desktop support, troubleshoot hardware, software, and application issues, and facilitate customer resolution. The ideal candidate will have 5+ years' experience in Windows Desktop support and knowledge of hardware asset management. Key responsibilities include working on incidents and requests, troubleshooting hardware and software issues, and preparing/updating reports for tickets processed. The successful candidate will also have experience with remote assistance, Microsoft Excel, and quality assurance testing of laptops.
As a Desktop Support Specialist at HCLTech, you will have the opportunity to work with a globally recognized leader in the Tech and IT industry. You will be part of a team that values innovation, collaboration, and customer satisfaction. In addition to competitive compensation and benefits, you will have the chance to upskill yourself and get involved with exciting projects.
Key Responsibilities:
Troubleshoot hardware, software, and application issues
Provide day-to-day local and remote desktop support
Facilitate customer resolution
Prepare and update reports for tickets processed
Work on incidents and requests
Troubleshoot hardware and software issues
Experience with remote assistance, Microsoft Excel, and quality assurance testing of laptops
Requirements:
5+ years' experience in Windows Desktop support
Knowledge of hardware asset management
Experience with remote assistance, Microsoft Excel, and quality assurance testing of laptops
Strong problem-solving and analytical skills
Excellent communication and customer service skills
About HCLTech:
HCLTech is a $13+ billion global technology company, home to more than 224,000 people across 60 countries. We deliver industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. We're a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. It enables us not just to pull off game-changing feats but to better our world in the process.
What We Offer:
Competitive compensation and benefits
Opportunities to upskill yourself and get involved with exciting projects
A chance to work with a globally recognized leader in the Tech and IT industry
A collaborative and innovative work environment
A chance to make a meaningful impact in the world
-
Desktop Support Specialist
2 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeDesktop Support SpecialistAt HCLTech, we're looking for a skilled Desktop Support Specialist to join our team. As a key member of our IT Support Centre, you'll provide day-to-day local and remote desktop support, troubleshoot hardware and software issues, and document steps performed to resolve challenges. You'll also facilitate customer resolution, engage...
-
Desktop Support Specialist
3 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeJob Title: Desktop Support EngineerWe are seeking a highly skilled and experienced Desktop Support Engineer to join our team at HCLTech. As a key member of our IT Support Centre, you will be responsible for providing top-notch technical support to our customers, ensuring that their hardware and software issues are resolved efficiently and effectively.Key...
-
Desktop Support Specialist
2 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeHCLTech Job DescriptionWe are seeking a skilled Desktop Support Engineer to join our team at HCLTech. As a Desktop Support Engineer, you will be responsible for providing day-to-day local and remote desktop support, receiving inbound calls, answering questions, troubleshooting and documenting steps performed to resolve challenges with hardware, software, and...
-
Desktop Support Specialist
2 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeHCLTech: A Global Leader in Tech and ITWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.Our company is a globally recognized leader in the Tech and...
-
Desktop Support Specialist
3 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeDesktop Support EngineerHCLTech is a global technology company that delivers industry-leading capabilities centered around digital, engineering, cloud, and AI. We're a company that's never forgotten our startup mindset, which enables us to innovate and make a positive impact on the world.Key Responsibilities:Provide day-to-day local and remote desktop...
-
Desktop Support Engineer
3 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeJob Title: Desktop Support EngineerHCLTech is a leading global technology company, and we're seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing day-to-day local and remote desktop support, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT...
-
Desktop Support Engineer
3 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeJob Title: Desktop Support EngineerHCLTech is a leading global technology company, and we're seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing day-to-day local and remote desktop support, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT...
-
Desktop Support Specialist
3 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeDesktop Support EngineerHCLTech is a global technology company that delivers industry-leading capabilities in digital, engineering, cloud, and AI. We're a diverse and supportive team with a brilliant culture, and we're looking for a skilled Desktop Support Engineer to join our team.The successful candidate will provide day-to-day local and remote desktop...
-
Windows Desktop Support Specialist
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeContract Type: Permanent, full-timeSalary Package: Competitive base salary, company car/car allowance, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a yearHours: 9 am – 5 pm, Monday – FridayInterview Process: Multi-stage processWhy SCC?An inclusive workplaceExcellent package: solid basic and company...
-
Desktop Support Specialist
1 week ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeHCLTech is a global technology leader delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.We are a $13+ billion company, home to more than 224,000 people across 60 countries.We've never forgotten the startup mindset that got us here. We've always...
-
Desktop Infrastructure Specialist
6 days ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeJob SummaryHCLTech is a globally recognized leader in the tech and IT industry. We're seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing day-to-day local and remote desktop support, receiving inbound calls, answering questions, troubleshooting, and documenting steps performed to...
-
Desktop Support Engineer
4 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeJob Title: Desktop Support EngineerHCLTech is a leading global technology company that offers a wide range of services and products. We are currently seeking a skilled Desktop Support Engineer to join our team.Job Summary:The successful candidate will provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot...
-
Desktop Support Engineer
4 weeks ago
Stevenage, Hertfordshire, United Kingdom HCLTech Full timeJob Title: Desktop Support EngineerHCLTech is a leading global technology company that offers a wide range of services and products. We are currently seeking a skilled Desktop Support Engineer to join our team.Job Summary:The successful candidate will provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot...
-
Windows Desktop Support Specialist
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeContract Type: Permanent, full-time Salary Package: Competitive base salary, company car/car allowance, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year Hours: 9 am – 5 pm, Monday – Friday Interview Process: -stage process Why SCC? An inclusive workplace Excellent package: solid basic and company...
-
Windows Support Specialist
22 hours ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeJob DescriptionAs a Windows Support Specialist at SCC, you will be responsible for providing technical support for client machines within our test laboratories in Stevenage.You will work closely with customers to improve Knowledge Management and drive the “shift-left” approach. Key responsibilities include:Ongoing refinement of builds for OS (WIMs),...
-
Senior IT Support Specialist
3 weeks ago
Stevenage, Hertfordshire, United Kingdom CV Library Full timeJob Title: 3 Line Support EngineerCV Library is seeking a highly skilled 3 Line Support Engineer to join our team in Stevenage. As a key member of our MSP team, you will be responsible for delivering exceptional service and helping clients maximize the potential of their IT systems.Key Responsibilities:Provide hands-on support to clients on-site and...
-
Senior IT Support Specialist
3 weeks ago
Stevenage, Hertfordshire, United Kingdom CV Library Full timeJob Title: 3 Line Support EngineerCV Library is seeking a highly skilled 3 Line Support Engineer to join our team in Stevenage. As a key member of our MSP team, you will be responsible for delivering exceptional service and helping clients maximize the potential of their IT systems.Key Responsibilities:Provide hands-on support to clients on-site and...
-
Technical Support Specialist
3 weeks ago
Stevenage, Hertfordshire, United Kingdom https:www.energyjobline.comsitemap Full timeAs a 3rd Line Engineer, you will be responsible for delivering exceptional service and helping clients maximize the potential of their IT systems.You will play a crucial role in supporting all clients both on-site and remotely, with your time being split between visiting customer locations to provide hands-on support, assisting with project delivery, and...
-
Windows Support Specialist
1 month ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeJob Title: Windows Support EngineerContract Type: Permanent, full-timeSalary Package: Competitive base salary, company car/car allowance, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a yearHours: 9am – 5pm, Monday – FridayInterview Process: Multi-stage processWhy SCC?An inclusive workplaceExcellent...
-
Windows Support Specialist
1 month ago
Stevenage, Hertfordshire, United Kingdom SCC Full timeJob Title: Windows Support EngineerContract Type: Permanent, full-timeSalary Package: Competitive base salary, company car/car allowance, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a yearHours: 9am – 5pm, Monday – FridayInterview Process: Multi-stage processWhy SCC?An inclusive workplaceExcellent...