Senior Manager, Amazon Business Payments

3 weeks ago

London, Greater London, United Kingdom Amazon EU SARL (UK Branch) Full time

About the Role

The Amazon Business Payments team is a key enabler of Amazon Business's growth and global expansion. We develop innovative payment products, including invoice payment financing and a small business co-brand credit card.

We are seeking a Senior Manager to own the portfolio (P&L) of our flagship invoicing payment product in EU5. This includes collaboration with business and finance stakeholders to develop a payments strategy focused on increasing penetration of our invoicing solution, across all business customer segments.

The Program Manager will analyze and provide insights on the product performance in weekly and monthly business review meetings, including leadership reviews. They will develop efficient mechanisms to seek customer feedback and business requirements that convert into achievable goals on the global product roadmap.

This role will operate at scale, identifying key dependencies between partner teams and opportunities for new programs that impact the customer experience. Effective stakeholder management and ability to influence without authority will be essential for this leader to deliver results.

Key Job Responsibilities

  • Own the portfolio (P&L) of our flagship invoicing payment product in EU5
  • Develop a payments strategy focused on increasing penetration of our invoicing solution, across all business customer segments
  • Analyze and provide insights on the product performance in weekly and monthly business review meetings, including leadership reviews
  • Develop efficient mechanisms to seek customer feedback and business requirements that convert into achievable goals on the global product roadmap
  • Identify key dependencies between partner teams and opportunities for new programs that impact the customer experience

BASIC QUALIFICATIONS

  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in program or project management
  • Experience implementing repeatable processes and driving automation or standardization

PREFERRED QUALIFICATIONS

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience leading process improvements
  • Experience working cross functionally with tech and non-tech teams

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