IT Operations Analyst

4 days ago


Welwyn Garden City, Hertfordshire, United Kingdom ENGINEERINGUK Full time

The IT Systems Analyst position at EngineeringUK provides a unique opportunity to work in a dynamic environment where you'll be responsible for providing technical support to customers and colleagues. With a competitive salary of £50,000 to £60,000 per annum, this role is perfect for an individual with strong technical skills and excellent communication abilities.

About the Company

EngineeringUK is a leading organisation that aims to promote engineering excellence and inspire future generations. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We strive to serve our customers, communities, and planet better every day.

Key Responsibilities
  • Investigate and diagnose complex technology issues
  • Collaborate with colleagues to resolve incidents and problems
  • Develop and implement solutions to improve technical support processes
Requirements
  • Strong technical skills and knowledge of ITIL processes
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritise tasks effectively

We offer a range of benefits, including an annual bonus scheme, holiday entitlement, and access to our virtual GP service. Join us and contribute to shaping the future of engineering and retail



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