Data Management Director

3 weeks ago


London, Greater London, United Kingdom Marks and Spencer Full time
About the Role

We are seeking an experienced Data Management Director to join our team at Marks and Spencer. As a key member of our leadership team, you will be responsible for driving profitability and sales across our stores through effective implementation of the retail plan and delivery of KPI measures.

Key Accountabilities
  • Drive profitability and sales by supporting the delivery of the Retail Plan and Store KPI's.
  • SUPPORT THE DELIVERY AND EMBEDDING OF THE BUSINESS TRANSFORMATION PLAN AND CHANGE INITIATIVES FOR THEIR AREA.
  • Deliver great standards and service by setting clear expectations with store colleagues.
  • Create the right culture, role modeling new digital ways of working and leadership behaviours.
  • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well.

The estimated salary for this position is £55,000 - £65,000 per year, depending on experience.

Requirements
  • Ability to lead a team to deliver excellent customer service and KPI's across the store.
  • Create the right culture, role modeling new digital ways of working and leadership behaviours.
  • Good understanding and up-to-date knowledge of commercial, visual, operational, and people processes and systems.
  • Use all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit.


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