Administrative Support Specialist
21 hours ago
Administrative Support Specialist
**Job Summary:**
Belmont Recruitment is seeking an experienced Administrative Support Specialist to join Cheshire West and Chester Council's Adult Social Care Team on a temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
**Key Responsibilities:**
* Utilize the Document Imaging system to scan and index documents efficiently.
* Manage letters and correspondence received within the Client Finance Team, both in writing and electronically.
* Provide exceptional customer service to service users of Social Care, responding to queries over the phone as required.
* Collaborate with Adult Social Care, Transactional Services, and Corporate Debt on individual cases.
* Liaise with other teams in the Council as necessary.
* Offer efficient and effective clerical support to the Financial Assessment Team to facilitate timely Financial Assessments and notifications.
* Process routine changes of circumstances in specific types of claims.
* Provide administrative support across the Client Finance department as required.
* Input data into computer systems accurately.
**Requirements:**
* Excellent telephone and customer service skills with the ability to empathize with service users.
* Strong administration and data support skills.
* Experience working in a Social Care Team or at a Local Authority.
**What We Offer:**
A dynamic and supportive work environment with opportunities for growth and development.
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