Administrative Support Specialist

21 hours ago


Ellesmere Port Town, United Kingdom Belmont Recruitment Full time

Administrative Support Specialist

**Job Summary:**

Belmont Recruitment is seeking an experienced Administrative Support Specialist to join Cheshire West and Chester Council's Adult Social Care Team on a temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

**Key Responsibilities:**

* Utilize the Document Imaging system to scan and index documents efficiently.

* Manage letters and correspondence received within the Client Finance Team, both in writing and electronically.

* Provide exceptional customer service to service users of Social Care, responding to queries over the phone as required.

* Collaborate with Adult Social Care, Transactional Services, and Corporate Debt on individual cases.

* Liaise with other teams in the Council as necessary.

* Offer efficient and effective clerical support to the Financial Assessment Team to facilitate timely Financial Assessments and notifications.

* Process routine changes of circumstances in specific types of claims.

* Provide administrative support across the Client Finance department as required.

* Input data into computer systems accurately.

**Requirements:**

* Excellent telephone and customer service skills with the ability to empathize with service users.

* Strong administration and data support skills.

* Experience working in a Social Care Team or at a Local Authority.

**What We Offer:**

A dynamic and supportive work environment with opportunities for growth and development.



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