Customer Solutions Design Specialist

6 days ago

London, Greater London, United Kingdom Randstad Digital UK Full time
Customer Solutions Design Specialist

We are seeking a highly skilled Customer Solutions Design Specialist to join our team in London or Bristol, UK. As a key member of our team, you will work closely with defense sector clients and internal teams to develop unified communication solutions that meet complex business needs.

Key Responsibilities:

  • Translate detailed customer requirements into comprehensive technical solutions.
  • Design, validate, and deliver end-to-end communication and collaboration technologies.
  • Lead solution design engagements, including managing third-party deliverables.
  • Influence service strategy and operational decisions through expertise in unified communications.
  • Mentor junior designers and ensure consistency in architecture and processes.
  • Oversee risk identification, compliance, and the implementation of secure solutions.
  • Work within highly sensitive, government-based environments to ensure security and compliance.

Requirements:

  • Valid SC Clearance is essential.
  • Strong knowledge of on-premise and cloud unified communication technologies, including PBX, VoIP, SIP, video conferencing, and enterprise mobility.
  • Experience with telecommunication vendors such as Cisco, Juniper, Nokia, Palo Alto or Ribbon.
  • Hands-on experience in designing and implementing unified communication solutions.
  • Preferably accredited in technologies such as Cisco (CCNP Collaboration), VMware (VCP-EUC), or similar.
  • Proven ability to communicate complex technologies to stakeholders of varying technical expertise.
  • Experience working on pre-sales and bid-related work.
  • Experience working within HM Government or MoD environments is a plus.

We are looking for a talented individual who is passionate about delivering secure, innovative solutions and wants to work with a company that plays a pivotal role in shaping the UK's future.

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