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Customer Solutions Design Specialist

2 months ago


London, Greater London, United Kingdom Randstad Digital UK Full time

Job Summary

We are seeking a highly skilled Customer Solutions Design Specialist to join our team at Randstad Digital UK. As a key member of our team, you will be responsible for designing and implementing unified communication solutions for our clients in the defense sector.

About the Role

In this role, you will work closely with our clients and internal teams to develop comprehensive technical solutions that meet complex business needs. You will collaborate across functions such as technology, security, and operations to deliver end-to-end solutions, ensuring smooth integration across all technical and business areas.

Key Responsibilities

  • Translate detailed customer requirements into comprehensive technical solutions.
  • Design, validate, and deliver end-to-end communication and collaboration technologies.
  • Lead solution design engagements, including managing third-party deliverables.
  • Influence service strategy and operational decisions through expertise in unified communications.
  • Mentor junior designers and ensure consistency in architecture and processes.
  • Oversee risk identification, compliance, and the implementation of secure solutions.
  • Work within highly sensitive, government-based environments to ensure security and compliance.

Requirements

  • Valid SC Clearance is essential.
  • Strong knowledge of on-premise and cloud unified communication technologies, including PBX, VoIP, SIP, video conferencing, and enterprise mobility.
  • Experience with telecommunication vendors such as Cisco, Juniper, Nokia, Palo Alto or Ribbon.
  • Hands-on experience in designing and implementing unified communication solutions.
  • Preferably accredited in technologies such as Cisco (CCNP Collaboration), VMware (VCP-EUC), or similar.
  • Proven ability to communicate complex technologies to stakeholders of varying technical expertise.
  • Experience working on pre-sales and bid-related work.
  • Experience working within HM Government or MoD environments is a plus.

About Us

Randstad Digital UK is a leading provider of digital solutions to the defense sector. We are committed to delivering innovative and secure solutions that meet the complex needs of our clients.