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Support Worker

2 months ago

Walthamstow, Greater London, United Kingdom Look Ahead Full time
About the Role

We are seeking a compassionate and resilient Support Worker to join our Wood View Service in Waltham Forest. As a Support Worker, you will play a vital role in providing high-quality support to our customers, enabling them to develop independent living skills and achieve their goals.

Key Responsibilities
  • Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
  • Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
  • Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers, colleagues, visitors, contractors and premises.
  • Deliver all aspects of support to enable customers to develop independent living skills, including practical tasks, personal care, and personal finances support.
  • Champion a positive local culture within the service and support customers to undertake domestic tasks.
  • Participate in support planning, risk management, and assessment of needs in line with support planning.
  • Work with customers to promote social inclusion and encourage them to maximise their skills and choices.
  • Use appropriate communication to ensure customers understand and can make informed choices.
  • Report and support any observations relating to customers' welfare.
  • Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers.
  • Shift lead, ensuring effective coordination of staff time.
  • Maintain a good standard of records and reporting.
  • Engage in learning and development activities to increase knowledge and skills.
About You

We are looking for someone with good values and a personality that is trustworthy, able to work in partnership, and willing to achieve outstanding outcomes. You should be capable of working as part of a group or team, able to use your initiative, and willing to listen to others and share your own ideas and knowledge.

Requirements
  • Relevant sector work experience and good values.
  • IT Skills.
  • Demonstrable experience of supporting vulnerable adults with Learning Disabilities.
  • NVQ Level in Health and Social Care or equivalent or willing to complete the qualification.
About Us

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. We deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, offering plenty of opportunities to grow and progress your career with us.