Customer Retention and Business Development Specialist
4 days ago
Job Overview:
The Recruitment Co. Careers is seeking a highly motivated and enthusiastic Customer Retention and Business Development Specialist to join our Consumer Sales team. This role involves retaining and growing our customer base by handling inbound calls from existing and prospective customers.
About the Role:
This position requires identifying customer needs, recommending suitable solutions, and striving to exceed sales targets while maintaining a strong focus on delivering an excellent customer experience. As a key member of our sales team, you will be responsible for achieving sales targets through customer retention, upselling, and acquiring new customers.
Main Responsibilities:
- Achieve sales targets through effective customer engagement and relationship building.
- Respond to inbound sales calls, emails, and chats, identifying and addressing customer needs.
- Analyse customer requirements and recommend suitable solutions to meet their needs.
- Maintain a deep understanding of our products, services, and industry trends to provide expert advice to customers.
- Collaborate with other areas of the business to contribute to the overall goals of the sales team.
Salary: The estimated salary for this role is around £25,000 - £35,000 per annum, depending on experience.
Requirements:
- Strong interpersonal skills with the ability to communicate confidently at all levels.
- Proven ability to build and maintain customer relationships.
- Self-motivated with excellent time management skills.
- Ability to learn and adapt to new products quickly.
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Rochdale, Rochdale, United Kingdom The Recruitment Co. Careers Full timeWe are excited to offer a challenging opportunity for a Customer Retention and Business Development Advisor to join our dynamic Consumer Sales team.This role requires a highly motivated individual with excellent communication skills, who can identify customer needs and provide tailored solutions to meet their requirements.Responsibilities:Achieve sales...
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