Retail Supervisor
4 weeks ago
Customer Experience Expert
The Arena Racing Company is seeking a motivated and driven Retail Supervisor to join their team on a casual basis for race days and events. As a key member of the hospitality and retail team, you will be responsible for providing top-class customer service and leading by example in all aspects of the business.
Key Responsibilities:
- Assist the Catering and Retail Manager in the running of the restaurant and/or hospitality and bar areas.
- Develop strong working relationships with guests and staff.
- Provide exceptional customer service and ensure a positive experience for all customers.
- Assist with training and developing staff to high standards expected.
Requirements:
- Experience in a high-end food and drinks business or restaurant sector is essential.
- A high standard of written and spoken English is required.
- Knowledge of licensing, food hygiene, and health & safety theory and implementation is necessary.
- Experience in cash handling and billing procedures is required.
- A Personal License Holder is preferred but not essential.
About Us:
The Arena Racing Company is an equal opportunities employer and welcomes people from all backgrounds, ethnicities, cultures, and experiences. We believe that a diverse, equitable, and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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