Retail Supervisor

4 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom Arena Racing Company Full time

Customer Experience Expert

The Arena Racing Company is seeking a motivated and driven Retail Supervisor to join their team on a casual basis for race days and events. As a key member of the hospitality and retail team, you will be responsible for providing top-class customer service and leading by example in all aspects of the business.

Key Responsibilities:

  • Assist the Catering and Retail Manager in the running of the restaurant and/or hospitality and bar areas.
  • Develop strong working relationships with guests and staff.
  • Provide exceptional customer service and ensure a positive experience for all customers.
  • Assist with training and developing staff to high standards expected.

Requirements:

  • Experience in a high-end food and drinks business or restaurant sector is essential.
  • A high standard of written and spoken English is required.
  • Knowledge of licensing, food hygiene, and health & safety theory and implementation is necessary.
  • Experience in cash handling and billing procedures is required.
  • A Personal License Holder is preferred but not essential.

About Us:

The Arena Racing Company is an equal opportunities employer and welcomes people from all backgrounds, ethnicities, cultures, and experiences. We believe that a diverse, equitable, and inclusive workplace makes us a more relevant, more competitive, and more resilient company.


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