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Duty Manager
2 months ago
We are seeking a highly motivated and experienced Duty Manager to join our team at Flight Club Oxford. As a key member of our management team, you will be responsible for leading the venue both operationally and from a people perspective.
Key Responsibilities:
- People Management: Identify recruitment needs, advertise, interview, recruit and induct new team members. Assist the General Manager in ensuring business and personal objectives are implemented and reviewed on a regular basis within the team. Evaluate employees' performance and report to the General Manager.
- Maximizing Trading: Improve the administration and efficiency of the venue, ensuring consistently high standards of communication within the company and externally. Contribute to the profitability of the venue by supporting the General Manager.
- Customer Experience: Ensure that the highest possible levels of customer service are delivered by the team at all times. Ensure any complaints are dealt with in a prompt and professional manner. Ensure the team serves all products to company and brand specification.
Requirements:
- Experience as a Manager is essential, but attitude and finding the right 'fit' comes first for us. To join the Flight Club Family, you'll need to embody and embrace the values that make us: innovation, passion, togetherness, and warmth.
- We're passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don't rest on our laurels; we're fearless and innovative, always looking for ways to push the boundaries in our roles.
What We Offer:
- A competitive salary plus tronc.
- Management Bonus scheme.
- Free lunches when you're working.
- Great staff discount.
- Excellent career development opportunities.
- Great social events.
