Duty Manager
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at our leisure centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality services.
Key Responsibilities- Manage all aspects of the facility, including customer service, staff supervision, and operational procedures.
- Lead a team of staff to deliver high-quality services, ensuring excellent customer satisfaction and safety.
- Develop and implement strategies to improve customer experience, increase customer satisfaction, and drive business growth.
- Collaborate with other departments to ensure seamless delivery of services and achieve business objectives.
- Monitor and report on key performance indicators, identifying areas for improvement and implementing changes as needed.
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Free membership at the leisure centre, plus heavily discounted use of classes and facilities.
- Excellent development and training opportunities with our in-house Aquatic Training Academy.
Serco is a leading provider of leisure services, managing facilities on behalf of local authorities and other clients. We are committed to delivering exceptional customer experiences and creating vibrant, inclusive communities.
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Duty Manager
2 months ago
Oxford, Oxfordshire, United Kingdom Flight Club Darts Full timeAbout YouWe're looking for a talented Duty Manager to join our team at Flight Club Darts. As a key member of our operations team, you'll be responsible for delivering exceptional guest experiences and driving business growth.Your Skills and ExperiencePassionate about delivering amazing guest experiences and creating a welcoming atmosphere for our...
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Duty Manager
2 months ago
Oxford, Oxfordshire, United Kingdom Flight Club Darts Full timeAbout YouWe're looking for a talented Duty Manager to join our team at Flight Club Darts. As a key member of our operations team, you'll be responsible for delivering exceptional guest experiences and driving business growth.Your Skills and ExperiencePassionate about delivering amazing guest experiences and creating a welcoming atmosphere for our...
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Duty Manager
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Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions. Our venues offer a welcoming atmosphere where guests can enjoy a fun and memorable experience.We're expanding our operations in Oxford and...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions. Our venues offer a welcoming atmosphere where guests can enjoy a fun and memorable experience.We're expanding our operations in Oxford and...
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Duty Manager
1 week ago
Oxford, Oxfordshire, United Kingdom Cobalt Recruitment. Full timeWe are seeking a highly skilled Estate Services Manager to work on-site at a large business and science community in Oxfordshire, supporting the overall operations of the estate.Key responsibilities include:Overseeing day-to-day operations and managing service charges, building compliance, contractor management, and occupier queries.Collaborating with the...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions, making us the perfect destination for those seeking a fun and memorable experience.With a strong presence in the UK, USA, and Australia,...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions, making us the perfect destination for those seeking a fun and memorable experience.With a strong presence in the UK, USA, and Australia,...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions, making us the perfect destination for those seeking a fun and memorable experience.With a strong presence in the UK, USA, and Australia,...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions, making us the perfect destination for those seeking a fun and memorable experience.With a strong presence in the UK, USA, and Australia,...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at the Ice Rink Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading by example.Key ResponsibilitiesManage...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at the Ice Rink Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading by example.Key ResponsibilitiesManage...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
2 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleThe Duty Manager will be responsible for managing all aspects of the facility during operating hours, ensuring activities are delivered to a high standard with safety and customer service as top priorities.Key ResponsibilitiesManage the operational team, ensuring critical cover across the site.Deploy and supervise staff, maintaining high...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom SSP Group Full timeBe the Face of Exceptional Customer ServiceAs a Duty Manager (Team Leader) at SSP Group, you will be the go-to person for day-to-day queries, guiding and supporting your colleagues to maintain a safe working and dining environment. You will oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom SSP Group Full timeBe the Face of Exceptional Customer ServiceAs a Duty Manager (Team Leader) at SSP Group, you will be the go-to person for day-to-day queries, guiding and supporting your colleagues to maintain a safe working and dining environment. You will oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at the Ice Rink Leisure Centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility during operating hours, providing exceptional customer service, and leading a team of staff...
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Duty Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at the Ice Rink Leisure Centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility during operating hours, providing exceptional customer service, and leading a team of staff...