Maidenhead Technical Services Representative

3 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Shannon White Technical Recruitment Full time
Technical Services Representative - Maidenhead

We have an exciting opportunity for a Technical Services Representative to join our team in Maidenhead and the surrounding area.

The ideal candidate will possess excellent technical knowledge and problem-solving skills, with a passion for delivering exceptional customer service.

This role involves carrying out coffee equipment maintenance and repairs, working with a range of clients, and promoting the company through professional workmanship.

The estimated salary for this position is up to £33,580 per annum, including overtime for weekend work, plus a company vehicle, 25 days' holiday, pension, and other benefits.

Key Responsibilities:

  • Carry out comprehensive coffee equipment maintenance and repairs to ensure optimal performance and quality.
  • Work proactively with the central call centre to keep customers informed and satisfied.
  • Adhere to Health and Safety procedures, undertaking risk assessments to ensure safe working practices.
  • Complete accurate job sheets, time sheets, and supporting documentation as required.
  • Keep tools, equipment, and vehicles supplied by the company in good working order.

Requirements:

  • A confident individual with excellent problem-solving skills and technical knowledge.
  • Demonstrates strong customer service skills and attention to detail.
  • Computer literate with a full and fairly clean UK driving license.
  • Self-motivated with a flexible approach to work, location, and hours (including weekends).

Estimated Salary: Up to £33,580 per annum + Overtime for Weekend Work



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