Maidenhead Technical Services Representative
3 weeks ago
We have an exciting opportunity for a Technical Services Representative to join our team in Maidenhead and the surrounding area.
The ideal candidate will possess excellent technical knowledge and problem-solving skills, with a passion for delivering exceptional customer service.
This role involves carrying out coffee equipment maintenance and repairs, working with a range of clients, and promoting the company through professional workmanship.
The estimated salary for this position is up to £33,580 per annum, including overtime for weekend work, plus a company vehicle, 25 days' holiday, pension, and other benefits.
Key Responsibilities:
- Carry out comprehensive coffee equipment maintenance and repairs to ensure optimal performance and quality.
- Work proactively with the central call centre to keep customers informed and satisfied.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure safe working practices.
- Complete accurate job sheets, time sheets, and supporting documentation as required.
- Keep tools, equipment, and vehicles supplied by the company in good working order.
Requirements:
- A confident individual with excellent problem-solving skills and technical knowledge.
- Demonstrates strong customer service skills and attention to detail.
- Computer literate with a full and fairly clean UK driving license.
- Self-motivated with a flexible approach to work, location, and hours (including weekends).
Estimated Salary: Up to £33,580 per annum + Overtime for Weekend Work
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