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Floor Staff Ambassador

2 months ago

London, Greater London, United Kingdom Elephant Hospitality Limited Full time

About the Role:

We are seeking a skilled and passionate Floor Staff to join our team at Elephant Hospitality Limited. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities:

  • Provide attentive and personalized service to customers, ensuring their needs are met and exceeded.
  • Work collaboratively with the team to maintain a clean and welcoming environment.
  • Upsell and promote our menu and services to increase revenue and customer satisfaction.
  • Manage cash and card transactions accurately and efficiently.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge of food and beverage products and services.
  • Flexibility to work varied shifts, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and experienced team.