Optical Professional
1 day ago
We are seeking a highly skilled and customer-focused Optical Assistant to join our team at Health Care Personnel. As an Optical Assistant, you will play a crucial role in providing exceptional service to our patients, working closely with our optometrists and technicians to ensure seamless care.
The ideal candidate will have previous experience working in an opticians, possess excellent communication skills, and be able to work well as part of a team. They will also be enthusiastic, willing to learn, and able to provide top-notch customer service.
In this full-time role, you can expect to work 5 days out of 7, including some late evenings and weekends. Pay rates vary depending on experience and skill set, but can range from £23,000 per year. Benefits include a company pension, employee discount, sick pay, and store discount.
If you are a motivated and dedicated individual looking for a rewarding career in the optical industry, we encourage you to apply.
About the Role
- Greet customers as they enter the shop, ensuring a warm and welcoming atmosphere
- Help customers select the correct frame for their lenses, providing expert advice and guidance
- Measure frames to ensure a perfect fit, using precision equipment
- Order prescription glasses and contact lenses for customers, maintaining accurate records
- Making follow-up appointments for customers, ensuring timely care
- Make adjustments to frames when customers collect their glasses, delivering exceptional service
- Carry out pre-screening tests such as retinal imaging and pressure and visual field testing, under supervision
- Explain offers and products to customers, promoting sales and revenue growth
- Take payments from customers, handling transactions efficiently
- 1 year's experience working in an opticians (required)
- Good understanding of English and Maths
- Basic IT skills required
- Relevant experience in a customer service or retail role advantageous
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