Customer Care Clerk

3 weeks ago

Tonbridge, United Kingdom S & S Distribution Ltd Full time

Established over 50 years ago, S&S Distribution Limited is part of the wider Palletline group. Palletline delivers to 29 European countries from 96 UK depots. We deliver approximately five million pallets a day and have a combined fleet of over 6,000 vehicles.

We are now looking for a Customer Care Clerk to join our friendly and busy S&S Distribution depot in Tonbridge and support the business to continue to build upon their strong foundations of great customer service and operational excellence. With a key focus on forging long term partnerships with all customers being fundamental to the success of the business, the overriding objective is to provide reliable, trustworthy and cost-effective solutions to suit any requirement.

**The Role**:
The fundamentals of the role are to fulfil our customer needs through efficient and friendly communication and accurate and data processing. The role covers Monday to Friday.

**The position of Customer Care Clerk involves**:

- Day to day management of customer care, acting as first point of contact for any customer enquiries
- Promptly and efficiently answering incoming calls, identifying customer requirements & initiating appropriate solutions in a timely manner
- Maintaining the department's quality and customer service standards
- Support the driver and warehouse teams with any queries that may arise
- Support the invoicing and crediting functions within the depot to ensure that payments are up to date
- Liaise with customers who contact the depot to make relevant payments
- Support the office team with administrative tasks as needed
- Ability to build strong relationships with both clients and colleagues
- Possess transferable office-based skills or business to business customer service experience
- Confident IT skills, Excel/Word and in house/TMS software.
- Ability to multitask in a time efficient and professional manner.
- Team player, with a desire to get involved.
- Self-motivated, adaptable, and professional attitude.
- Excellent communication skills
- Punctual, organised, and methodical
- Confident and decisive under pressure with a strong desire to succeed

**Why S&S Distribution?**
- Competitive Salary
- 30 days annual leave (inclusive of 8 statutory days)
- Great career opportunities
- Development opportunities including Apprenticeship schemes
- Hours of work - Monday to Friday
- Access to Hapi app, where you can take advantage of numerous high street and store discounts and offers
- Long Service Award and Reward and Recognition Schemes
- Access to our Employee Assistance Programme
- Access to Back In Action - our comprehensive physiotherapy provision
- Access to Practical Health Plan - providing employees with the opportunity to receive payments towards hospital stays, outpatient appointments, dental treatment, optical treatment, therapy treatment, and a birth or adoption benefit

Pay: £24,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Logistics

  • Post Office Clerk

    2 weeks ago

    Tonbridge, United Kingdom Jempson's Full time

    **About Us**: Serving Peasmarsh and East Sussex since 1935, Jempson’s has sought to bring traditional homemade foods to the public. Three generations spanning over 85 years, witnessing growth from modest beginnings to ownership of Britain’s largest independent superstore. Jempson’s operate supermarkets, convenience stores, home delivery, Post Office...

  • Home Care Assistant

    3 weeks ago

    Tonbridge, United Kingdom Chime Care Full time

    **About us**: Chime Care is revolutionary care provider - innovating to keep people at the heart of everything we do. Our goal is to transform home care by making it more accessible and improving its quality. We are innovative, customer-centric company providing rewarding work opportunities. **Note: We cannot offer visa sponsorships** Our self-employed...

  • Operations Clerk

    4 weeks ago

    Tonbridge, United Kingdom DHL Parcel UK Full time

    **DHL Parcel UK is one the UK’s leading integrated parcel businesses. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and aim to be the first choice for customers.** **Excellence. Simply Delivered....

  • Senior Care Assistant

    3 weeks ago

    Tonbridge, United Kingdom Oakland Care Full time

    **Working at Oakland Care will result in some excellent rewards & benefits including**: - Free meals and drinks on duty - Bank Holiday enhancement pay - Refer a Friend Scheme paying up to £1000 per successful referral - for all roles within Oakland Care - Recognition and staff appreciation initiatives - Long service awards - And much more. **Location:...

  • Senior Care Assistant

    2 weeks ago

    Tonbridge, Kent, United Kingdom Oakland Care Full time

    Working at Oakland Care will result in some excellent rewards & benefits including:Free meals and drinks on duty Bank Holiday enhancement pay Refer a Friend Scheme paying up to £1000 per successful referral for all roles within Oakland Care Recognition and staff appreciation initiatives Long service awards And much more.Location: Hyllden Heights, Tonbridge...

  • Care Assistant

    2 weeks ago

    Tonbridge, United Kingdom Bupa Care Homes Full time

    **Care Assistant** - STA00KH **Care Assistant (Days or Nights)** **Staplehurst Manor Care Home** **Frittenden Road, Staplehurst TN12 0DG** **CQC Rating Good** **£10.85 - £11.75 per hour** **We also offer a refer a Friend Bonus Scheme** **Special care takes special people** - As a Care Assistant, you’re at the heart of making a difference to our...

  • Senior Lead- Performance and Contracts

    2 weeks ago

    Tonbridge, Kent, United Kingdom Reed Full time

    Temporary Sales Ledger Clerk Needed in Larkfield. Are you meticulous, well-organised, and seeking a temporary role in the finance sector? We are on the lookout for a temporary Sales Ledger Clerk to support our client's vibrant team in Larkfield. As a temporary Sales Ledger Clerk, your main responsibilities will include the upkeep of sales ledgers, the...

  • Care Assistant/support Worker

    3 weeks ago

    Tonbridge, United Kingdom Enabling Care For You Full time

    **ENABLING CARE FOR YOU** is a growing company focused on providing exceptional Domiciliary and Complex care in Kent. We are looking for staff for the following shifts: Morning, Afternoon and Evenings. We will beat your monthly wage of your current care position (with proof) **IMMEDIATE START AVAILABLE** **We stand in solidarity with the people of Ukraine...

  • Accounts Payable Clerk

    1 month ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Accounts Payable Clerk

    4 weeks ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Accounts Payable Clerk

    1 month ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Accounts Payable Clerk

    4 weeks ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Care & Support Assistant – Barnes Lodge, Tonbridge

    2 weeks ago

    Tonbridge, Kent, United Kingdom Avante Care & Support Full time

    Avante Care & Support is a Registered Charity supporting over older people through our registered nursing and dementia care homes and home care services. We are proud to be a well-established not for profit organisation, with an experienced and skilled workforce. We are committed to making a positive difference to both individuals and their loved ones...

  • Care & Support Assistant – Barnes Lodge, Tonbridge

    4 weeks ago

    Tonbridge, United Kingdom Avante Care & Support Full time

    Avante Care & Support is a Registered Charity supporting over older people through our registered nursing and dementia care homes and home care services. We are proud to be a well-established not for profit organisation, with an experienced and skilled workforce. We are committed to making a positive difference to both individuals and their loved ones...

  • Accounts Payable Clerk

    1 month ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Accounts Payable Clerk

    1 month ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Accounts Payable Clerk

    4 weeks ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Accounts Payable Clerk

    4 weeks ago

    Tonbridge & Mallin, Kent, United Kingdom Vistry Group Full time

    We have a great opportunity for an experienced Accounts Payable Clerk to join our team within Vistry Services, at our office in Kings Hill, Kent. As our Accounts Payable Clerk, you will process and maintain accounts payable records and provide financial administrative support to regional finance teams, ensuring timely, quality financial information is...

  • Care Home Receptionist

    2 weeks ago

    Tonbridge, United Kingdom Tonbridge Care Ltd, Chestnut Lodge Full time

    Job Summary: **Responsibilities**: - Greet and welcome visitors in a friendly manner - Direct visitors to the appropriate person and department/office - Transferring calls as necessary - Taking and ensuring messages are passed to the appropriate staff member in time - Ensure reception area is tidy and presentable, with all necessary stationery and material...

  • Care Assistant

    2 weeks ago

    Tonbridge, Kent, United Kingdom Nexus Personnel Full time

    Have you got what it takes to care for others?To help others lead a more fulfilling life?A career where the smallest act of kindness, support and encouragement can make a big difference to someone else?Then why not take the steps today to become a care professionalOur Client started as a small family business in 2004, and today they are proud to be one of...