![Jempson's](https://media.trabajo.org/img/noimg.jpg)
Post Office Clerk
3 weeks ago
**About Us**:
Serving Peasmarsh and East Sussex since 1935, Jempson’s has sought to bring traditional homemade foods to the public. Three generations spanning over 85 years, witnessing growth from modest beginnings to ownership of Britain’s largest independent superstore.
Jempson’s operate supermarkets, convenience stores, home delivery, Post Office counters, cafes, Pharmacy, petrol station as well as a wholesale bread business, so there is plenty of scope to progress your career.
**About the Role**:
**Essential Duties & Responsibilities**:
- Welcome each customer with a smile & friendly greeting
- Build up a rapport with the customers
- To act in a professional manor at all times especially when handling confidential paperwork or issues for customers
- To learn the Post Office Horizon computer system
- Operate tills, scales and credit/debit card terminals
- Become expert in relation to the services the Post Office offers
- Promotion of the Post Office goods & services
- Be the first point of contact for customers with queries or complaints face to face or via the telephone
- The ability to manage confrontation whilst remaining calm and professional at all times
- Cash handling accurately and confidently
- Maintaining an accurate cash drawer at all times
- Keep the Post Office area clean and orderly
- Maintain compliance with all Jempson’s & the Post Office’s company policies and procedures
**Qualifications & Skills**:
- A positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
- The ability to pass the Post Office security checks
- The willingness to undertake regular Compliance tests
- The ability to use numbers
- Self-motivation and the ability to work without direct supervision is an integral part of the role
- The ability to work well under pressure
- Previous knowledge of till operation, including cash, credit cards and till receipts is advantageous but not essential as full training will be given
- The ability to maintain regular, punctual attendance is essential
- Able to walk / stand for 100 per cent of each shift
- Reliable transportation is required
**Job Types**: Full-time, Permanent
**Salary**: £11.44 per hour
Expected hours: 36 per week
Work Location: In person
Reference ID: Post Office Clerk
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