Customer Experience Specialist

1 day ago


Chelmsford, Essex, United Kingdom Ernest Gordon Recruitment Full time

**Job Title:** Service Advisor

Job Summary:

We are looking for a skilled Service Advisor to join our team at Ernest Gordon Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience when visiting our luxury car dealership.

Key Responsibilities:

  • Provide excellent customer service and build strong relationships with clients
  • Manage and coordinate the service process from initial contact to completing the job
  • Work closely with the sales team to ensure seamless communication and a positive customer experience
  • Be proactive in identifying and resolving customer complaints and issues

Requirements:

  • Previous experience as a Service Advisor or in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of luxury car servicing and maintenance

What We Offer:

We offer a competitive salary, plus benefits and opportunities for career progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply now.


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