Customer Experience Specialist
1 day ago
**Job Title:** Service Advisor
Job Summary:
We are looking for a skilled Service Advisor to join our team at Ernest Gordon Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience when visiting our luxury car dealership.
Key Responsibilities:
- Provide excellent customer service and build strong relationships with clients
- Manage and coordinate the service process from initial contact to completing the job
- Work closely with the sales team to ensure seamless communication and a positive customer experience
- Be proactive in identifying and resolving customer complaints and issues
Requirements:
- Previous experience as a Service Advisor or in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of luxury car servicing and maintenance
What We Offer:
We offer a competitive salary, plus benefits and opportunities for career progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply now.
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