Customer Experience Champion

1 week ago


Chelmsford, Essex, United Kingdom Sainsbury's Full time

**Be a Part of Something Special at Sainsbury's**

We're seeking highly motivated individuals to join our team as Customer Experience Champions. In this fast-paced, energetic role, you'll play a vital part in ensuring our customers have an exceptional shopping experience.

The key to your success will be providing top-notch service on our checkouts, self-service tills, kiosks, and petrol station. You'll also help customers with click and collect parcels and provide assistance wherever needed. Your friendly, approachable nature will shine through as you work collaboratively with colleagues to deliver outstanding customer care.

A Day in the Life:

  • You'll be the face of our business, delivering warm smiles and helpful assistance to our customers.
  • As a Customer Experience Champion, you'll take pride in resolving issues promptly and professionally, turning complaints into opportunities for growth.
  • You'll be proactive in maintaining a clean, safe, and welcoming environment for all shoppers.

What We Offer:

  • A competitive market-leading rate of pay (£10.50 - £12.25 per hour) depending on location and experience.
  • An attractive benefits package, including a 10% discount card off purchases after four weeks, free food and hot drinks, generous holiday entitlement, and more.
  • The opportunity to develop new skills and grow with one of the UK's most trusted retailers.

About Us:

Sainsbury's is committed to creating an inclusive workplace where everyone feels valued and supported. As a Customer Experience Champion, you'll be part of a diverse team dedicated to making a difference in our customers' lives.



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