House Team Lead

2 weeks ago


London, Greater London, United Kingdom WatchHouse Full time
About WatchHouse

WatchHouse is a group of specialty coffee houses across London with a flagship in Bath. We serve best-in-class coffee on industry-leading equipment in inspiring spaces, creating experiences that enrich and inspire.

Award-Winning Employer

We pride ourselves in being an equal opportunity employer, celebrating diversity and insisting on equality and inclusion. Our hiring process focuses on the right person for the role, valuing personality, individuality, and uniqueness.

House Manager Role

This full-time position involves leading our talented teams to achieve operational excellence in our high-volume sites. The ideal candidate will be an autonomous manager who takes ownership of their cafe and team, with a passion for development and training.

Salary: £35,000 - £45,000 per annum (dependent on experience)

Key Responsibilities
  • Lead, motivate, and inspire the team to perform at their absolute best
  • Drive financial performance through key KPIs and continuous improvement initiatives
  • Create a warm, positive, and welcoming environment with high standards of food and beverage service
  • Ensure smooth opens and closes, administer tasks proactively, and maintain inventory levels
  • Encourage a vibrant, exciting, and sociable work environment
About You

We seek a hands-on leader with an eye for detail, a love of great food and coffee, and a commitment to delivering unrivaled customer experiences. As a natural leader, you will have a talent for developing and training people to build a highly skilled and achieving team.

What We Offer
  • A wonderful bunch of people to work with
  • Opportunities for growth and development as we expand into new locations
  • London Living Wage pay as a minimum plus TRONC sharing
  • Guaranteed contracted hours every week
  • Flexible shift times
  • Free coffee and WH drinks
  • Free lunch on every shift
  • Discount on food when not working
  • Discount on our WH retail range
  • Cycle-to-work scheme
  • Ongoing training and career growth opportunities


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