Account Growth Manager
2 days ago
Expert Employment is looking for an experienced Account Growth Manager to join our team in London. In this role, you will work closely with customers and internal teams to develop and implement strategies that drive account growth and customer satisfaction.
You will analyze customer data to identify trends and opportunities for improvement, and collaborate with internal teams to resolve customer issues and improve overall customer experience.
The ideal candidate will have a strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing), as well as excellent communication and problem-solving skills.
**Key Responsibilities:**
• Develop and implement account growth strategies that drive customer satisfaction and revenue growth.
• Analyze customer data to identify trends and opportunities for improvement.
• Collaborate with internal teams to resolve customer issues and improve overall customer experience.
• Communicate effectively with customers and stakeholders to ensure seamless delivery of geospatial intelligence products and services.
• Identify opportunities for upsell and new revenue, and communicate these to sales teams.
**Requirements:**
• Bachelor's degree or equivalent, with 3+ years in customer-facing roles.
• Strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing).
• Excellent communication and problem-solving skills.
• Ability to adapt to shifting priorities.
• Expected travel.
**Estimated Salary:** £58,000 - £78,000 per year.
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