Mail Service Representative

3 days ago

East Grinstead, West Sussex, United Kingdom Royal Mail Group Full time

About the Role


As a Mail Service Representative with the Royal Mail Group, you will be responsible for delivering mail and packages to customers across the region.


Your Key Responsibilities



  • Deliver mail and packages to customers in a timely and efficient manner
  • Provide excellent customer service and respond to customer inquiries
  • Work independently and as part of a team to meet delivery targets
  • Operate a variety of vehicles, including vans and foot delivery
  • Manage and maintain a high level of accuracy in delivery and sorting processes

What We Offer


We offer a range of benefits, including:



  • Market leading pay and benefits
  • Overtime paid at 1.25 x the normal hourly rate
  • 22.5 days holiday, rising with length of service (pro-rata)
  • Full uniform provided
  • Company pension scheme with competitive contribution rates
  • Opportunities for career development and progression

About Us


The Royal Mail Group is a leading provider of mail and parcel delivery services. We are committed to delivering excellent customer service and are proud of our diverse employee network groups.


Requirements


To be successful in this role, you will need:



  • A strong sense of customer service and a commitment to delivering high standards
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Physical fitness and ability to walk for long periods
  • A full UK manual driving licence with no more than 6 penalty points
  • Upbeat, independent and self-motivated
  • Organised, punctual and ready to deliver great customer service

Language


The original language code is en

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