Customer Service Representative

2 months ago


East Grinstead, West Sussex, United Kingdom First Recruitment Services Full time

We are delighted to be working alongside our fast-growing, award-winning client as they seek to recruit a Customer Service Account Executive to join their friendly team in East Grinstead.

The role involves providing front-line inbound telephone and email support to clients, understanding their bespoke requirements and delivering exceptional customer service via phone and email. Key responsibilities include resolving day-to-day queries relating to the successful delivery of goods, processing customer correspondence in line with company service standards, and working closely with the Customer Services Team to ensure the smooth running of all contracts.

With excellent communication skills and a keen eye for detail, you will be an asset to our client's growing team. Previous customer service experience is essential, and proficiency in Microsoft Office, particularly Excel and Outlook, is highly desirable. As a proactive and organized individual, you will thrive in this dynamic environment and have opportunities to develop your skills further.

This is an exciting opportunity to work for a first-class company that offers superb long-term career prospects. Please note that no terminology in this advert is intended to discriminate on any grounds.



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