Customer Experience Ambassador

2 weeks ago


East Grinstead, West Sussex, United Kingdom Jo Malone London Full time

We are seeking experienced sales professionals to join our retail teams as Fragrance Experts or Stylists. In this role, you will have the opportunity to develop your skills and expertise in fragrance products and sales techniques.

About the Company

Jo Malone London is a leading luxury fragrance brand known for its high-quality products and exceptional customer service. As a member of our retail team, you will play a critical role in delivering an outstanding customer experience and driving sales growth.

Main Job Duties:
  • Develop and maintain in-depth knowledge of fragrance products and their applications
  • Provide expert advice and guidance to customers on fragrance selection and usage
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
Requirements and Qualifications

To excel in this role, you must possess excellent communication and interpersonal skills, a genuine passion for fragrances, and the ability to thrive in a fast-paced environment. A strong sales background and product expertise are also crucial.

Compensation and Benefits

The estimated annual salary for this position is £40,000 - £50,000, depending on experience. Our company offers a comprehensive benefits package, including competitive pay, opportunities for career advancement, and a supportive work environment.



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