Customer Service Coordinator
1 week ago
**Job Overview:**
This Customer Service Coordinator role at Hewett Recruitment is an excellent opportunity to showcase your administrative skills and provide exceptional customer support.
The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
About the Role:
- Process orders and related paperwork accurately and efficiently.
- Handle customer inquiries and orders via phone and email.
- Manage customer amendments from sales orders to dispatching and invoicing.
- Maintain up-to-date customer records and ensure smooth coordination with other departments.
- Support the team with filing, archiving, and administrative duties.
- Ensure smooth handling of product returns and manage customer complaints until resolution.
Requirements:
- Strong administrative experience.
- IT proficiency, including Microsoft Office (Excel, Word, PowerPoint).
- Experience using customer portals for administration tasks.
- A hands-on, team-oriented approach with excellent communication and customer service skills.
Estimated salary: £23,500.
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