Administration and Customer Support Specialist
2 weeks ago
About the Role:
This is an exciting opportunity for a motivated and customer-focused individual to join our team as an Administration and Customer Service Advisor in Ledbury. As a key member of our customer services team, you will play a vital role in delivering exceptional customer service and supporting the team with administrative tasks.
Key Responsibilities:
- Process and manage customer orders and related paperwork with accuracy and efficiency.
- Provide excellent customer service through various communication channels, including phone, email, and online portals.
- Maintain accurate and up-to-date customer records, ensuring seamless coordination with other departments.
- Support the team with filing, archiving, and administrative duties, promoting a smooth and efficient working environment.
- Ensure timely and effective handling of product returns and customer complaints, providing solutions-driven responses.
Requirements:
- Proven administrative experience with a strong focus on attention to detail and organization.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ability to learn new systems quickly.
- Experience using customer portals for administration tasks, with a focus on accuracy and efficiency.
- Excellent communication and interpersonal skills, with a customer-centric approach.
Working Arrangements:
This role is based in Ledbury, with regular working hours from Monday to Friday, 8:30 am to 5:00 pm, and a 4:30 pm finish on Fridays. The salary for this position is £23,500 per annum, commensurate with experience.
-
Administrative Support Specialist
7 days ago
Ledbury, United Kingdom Hewett Recruitment Full time**Job Description:**We are seeking an experienced Administrative Support Specialist to join our team at Hewett Recruitment.The successful candidate will be responsible for providing exceptional customer service, processing orders, and managing customer records.Key Responsibilities:Process orders and related paperwork promptly and accurately.Handle customer...
-
Customer Support Administrator
2 days ago
Ledbury, United Kingdom H Weston & Sons Ltd Full timeBased in the Herefordshire village of Much Marcle, Westons Cider is an independent cider-making company, making premium award-winning ciders since 1880. A fantastic opportunity has arisen within our Supply Chain Team for a Customer Support Administrator. As Customer Support Administrator, you will provide support on a variety of tasks including but not...
-
Administrative Support Specialist
1 month ago
Ledbury, United Kingdom Hewett Recruitment Full timeHewett Recruitment Job Opportunity: We are looking for a skilled Administrative Support Specialist to join our team in Ledbury. The ideal candidate will have strong organizational skills and be able to maintain accurate records.Key Responsibilities:Process customer orders and related paperwork efficiently.Respond to customer inquiries and resolve issues...
-
Customer Service Administrator
2 weeks ago
Ledbury, United Kingdom Hewett Recruitment Full timeJob Title: Customer Service AdministratorThis is an exciting opportunity to provide exceptional customer service as a key member of our team.We are seeking a detail-oriented and organized individual who is passionate about delivering outstanding customer experiences. The ideal candidate will be responsible for processing orders and related paperwork in a...
-
Administrative Support Coordinator
3 weeks ago
Ledbury, United Kingdom Hewett Recruitment Full time**Job Title:** Administrative Support CoordinatorHewett Recruitment is seeking a detail-oriented and organized individual to join our Customer Services team as an Administrative Support Coordinator.You will be responsible for providing administrative support, processing orders, and managing customer inquiries. As an Administrative Support Coordinator, you...
-
Customer Services Administrator
1 month ago
Ledbury, United Kingdom Hewett Recruitment Full timeCustomer Service Administrator If you are detail-oriented, organised, and passionate about delivering excellent customer service this would be a great opportunity to join as Customer Service Administrator within the Customer Services team. Some key responsibilities will include (but not be limited to):: Process orders and related paperwork promptly and...
-
Customer Services Administrator
1 month ago
Ledbury, United Kingdom Hewett Recruitment Full timeCustomer Service Administrator Please ensure you read the below overview and requirements for this employment opportunity completely.If you are detail-oriented, organised, and passionate about delivering excellent customer service this would be a great opportunity to join as Customer Service Administrator within the Customer Services team.Some key...
-
Sales Support Administrator
7 months ago
Ledbury, United Kingdom NEWBERRY INTERNATIONAL PRODUCE LTD Full timeNewberry International Produce is a key supplier to the Manufacturing, Retail, and Food Service sectors in many countries. We import and export products to, and from, all over the world and this is an exciting time to join the team as our customer and supplier base expands. Due to the expansion and growth of Newberry International we have recently moved into...
-
Sales Support Administrator
7 months ago
Ledbury, United Kingdom NEWBERRY INTERNATIONAL PRODUCE LTD Full timeNewberry International Produce is a key supplier to the Manufacturing, Retail, and Food Service sectors in many countries. We import and export products to, and from, all over the world and this is an exciting time to join the team as our customer and supplier base expands. Due to the expansion and growth of Newberry International we have recently moved into...
-
Customer Service Administrator
7 months ago
Ledbury, United Kingdom GMP Recruitment Ltd Full timeGMP Recruitment are recruiting on behalf of our client in Ledbury for an Customer Sales Administrator to join a highly successful, rapidly expanding organisation. They are a leading British manufacturer and supplier of a range of daily living aids, helping people to maintain their independence at home An excellent opportunity for an enthusiastic and...
-
Ledbury, United Kingdom Hewett Recruitment Full timeCustomer Service Administrator If you are detail-oriented, organised, and passionate about delivering excellent customer service this would be a great opportunity to join as Customer Service Administrator within the Customer Services team.Some key responsibilities will include (but not be limited to):: Process orders and related paperwork promptly and...
-
Customer Support Executive
7 months ago
Ledbury, United Kingdom H Weston & Sons Ltd Full timeBased in the Herefordshire village of Much Marcle, Westons Cider is an independent cider-making company, making premium award-winning ciders since 1880. A fantastic opportunity has arisen within our Customer Support Team for a Customer Support Executive. This role will involve working as part of an experienced team of three who are responsible for the UK...
-
Order Management Specialist
3 weeks ago
Ledbury, United Kingdom Hewett Recruitment Full time**Job Title:** Order Management SpecialistHewett Recruitment is seeking a highly organized individual to join our Customer Services team as an Order Management Specialist.You will be responsible for processing orders, managing customer inquiries, and maintaining customer records. As an Order Management Specialist, you will play a critical role in ensuring...
-
Sales Administrator/customer Service Advisor
1 week ago
Ledbury, United Kingdom Linthwaite Group of Companies Full timeBased in Ledbury, Linthwaite Ltd t/a DAVANT are firmly established as a nationwide manufacturing and distribution business into the Plumbing and Building Industry. **Due to company growth and the increase of customer demands we are looking for an enthusiastic Sales Administrator/Customer Service Advisor with great attention to detail and the ability to work...
-
Customer Service Coordinator
7 days ago
Ledbury, United Kingdom Hewett Recruitment Full time**Job Overview:**This Customer Service Coordinator role at Hewett Recruitment is an excellent opportunity to showcase your administrative skills and provide exceptional customer support.The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.About the Role:Process orders...
-
Product Support Specialist
1 day ago
Ledbury, United Kingdom Hewett Recruitment Full timeProduct Support Specialist OpportunityHewett Recruitment is seeking a highly skilled Product Support Specialist to join our team in Ledbury.Salary: £28,000 - £34,000 per annum (dependent on experience).Job Description:Liaise with customers and assist with their technical enquiries.Diagnose faults and provide technical support for in-field products.Assist...
-
Quality Control Specialist
1 month ago
Ledbury, United Kingdom Reed Specialist Recruitment Ltd. Full timeReed Specialist Recruitment Ltd. is seeking a Quality Control Specialist to join their team in Ledbury.As a Quality Control Specialist, you will play a crucial role in ensuring the highest standards of quality in the manufacturing process of packaging.Key Responsibilities:Conduct quality control testing on production orders to ensure accuracy and...
-
Sales Administrator
4 days ago
Ledbury, United Kingdom RE Recruitment Full timeSales Administrator required for my Herefordshire based client, an industry leading engineering business that design and manufacture electro-mechanical products. My client have a rapidly expanding e-commerce customer base selling direct to the end customer and via other online platforms with an ever-growing overseas presence. This is a brilliant opportunity...
-
Training Administrator
6 days ago
Ledbury, United Kingdom GMP Recruitment Ltd Full timeGMP Recruitment are recruiting on behalf of our client in Hereford for a Training and Marketing Administrator to join a highly successful and rapidly expanding organisation on a full-time, permanent, basis. Our client is an NHS approved, market leading company making inspirational and innovate products for over sixty years. The Training and Marketing...
-
Ledbury Office Administrator
2 weeks ago
Ledbury, United Kingdom Hewett Recruitment Full timeCustomer Service Administrator Role Overview:Hewett Recruitment is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Administrator in Ledbury. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has strong administrative experience.Main Job...