Entain Group Shop Team Lead
3 weeks ago
Entain Group is looking for a talented individual to fill a Retail Customer Service Manager position. This is a fantastic opportunity for someone who enjoys building strong relationships, communicating effectively, and working in a fast-paced environment.
Key Responsibilities- Provide exceptional customer service, ensuring customer satisfaction and loyalty.
- Demonstrate products and betting terminals to customers, showcasing their features and benefits.
- Handle customer complaints and concerns with empathy and problem-solving skills.
- Maintain high shop standards, adhering to company policies and procedures.
- Open or close the shop as needed, ensuring a smooth operation.
This role comes with a competitive salary of £11.80 per hour, plus additional benefits such as a Pension Scheme, annual ShareSave, and discounts with hundreds of retailers through Entain Deals.
What We OfferAt Entain Group, we value our employees' growth and development. We provide regular training and support to ensure they have the necessary skills to excel in their roles. Our comprehensive benefits package includes healthcare and wellbeing support, as well as opportunities for career advancement.
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