Customer Service Representative

4 days ago


Brentwood, Essex, United Kingdom Entain Group Full time

Retail Customer Service represents a fantastic opportunity to develop your skills in delivering exceptional customer experiences within a fast-paced retail environment. As a key member of our shop team, you will be responsible for ensuring that customers receive the highest level of service, making informed decisions about products and services, and maintaining high shop standards.

Salary and Benefits

We offer a competitive salary of £11.80 per hour, with opportunities for overtime subject to availability. Our pension scheme and annual ShareSave are also available to ensure your long-term financial security. Enjoy discounts with hundreds of retailers through Entain Deals, as well as healthcare and wellbeing support to help maintain your physical and mental health.

About the Role

This is a full-time role requiring a blend of long opening shifts, long closing shifts, and shorter evening shifts. Your typical weekly rota will vary week to week, but we commit to providing you with your schedule at least four weeks in advance. Reporting to the Shop Manager, you will work closely with the team to deliver top-notch customer service and drive sales growth.

Key Skills and Qualifications
  • Demonstrate excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Show enthusiasm and adaptability when working alone or as part of a team.


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