Customer Service Retail Executive

4 days ago


Brentwood, Essex, United Kingdom Entain Group Full time
Customer Service Representative

Entain Group is hiring a Retail Customer Service Manager to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a dynamic environment.

Job Duties
  1. Deliver outstanding customer service, ensuring customer satisfaction and loyalty.
  2. Work collaboratively with the Shop Manager and other team members to achieve sales targets and maintain high shop standards.
  3. Demonstrate products and betting terminals to customers, showcasing their features and benefits.
  4. Handle customer complaints and concerns with empathy and problem-solving skills.
  5. Perform opening and closing duties, ensuring a smooth shop operation.

This role comes with a competitive salary of £11.80 per hour, plus additional benefits such as a Pension Scheme, annual ShareSave, and discounts with hundreds of retailers through Entain Deals.

Why Choose Entain Group?

At Entain Group, we prioritize our employees' growth and development. We provide regular training and support to ensure they have the necessary skills to excel in their roles. Our comprehensive benefits package includes healthcare and wellbeing support, as well as opportunities for career advancement.



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