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Retail Store Supervisor

2 months ago


Bournemouth, Bournemouth, United Kingdom Wenzel's The Bakers Full time
Wenzel's The Bakers Shop Supervisor Role

Wenzel's The Bakers is a well-established bakery with a strong presence in the North-West and Greater London regions. We pride ourselves on delivering high-quality products at affordable prices, while maintaining outstanding customer service standards.

Key Responsibilities:
  • Assist the Shop Manager in the day-to-day running of the store, ensuring the growth of the business through increasing sales, controlling costs, and delivering profit.
  • Supervise the shop team, developing and leading them to build a loyal customer base.
  • Manage branch stock and produce, maintaining shop displays, and preparing food in line with company specifications.
  • Ensure the highest level of hygiene, cleanliness, and food safety standards are maintained.
  • Open or close the shop when required, run shifts at various times during the week, and drive sales while minimizing wastage.
Requirements:
  • Previous experience in a retail or customer service environment at supervisory level is required.
  • Experience working in food production would be advantageous, but full ongoing training will be provided.
Benefits:
  • Free meal provided every shift and 50% off all other food.
  • Enrolment to company pension scheme.
  • Holiday entitlement of 28 days including bank holidays.
  • Day off for your Birthday - paid day off in addition to your holiday entitlement.
  • Staff incentives including competitions and bonus schemes.
  • Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
  • Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel, and lots more.
  • A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

We offer our Shop Supervisors a rate of £12.25 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

As a Shop Supervisor, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our Company standards, while providing excellent customer service and selling high-quality fresh food.