Store Environment Support Specialist

4 weeks ago


London, Greater London, United Kingdom The Michael's Companies Full time

As a Store Environment Support Specialist at Michaels, you will play a vital role in maintaining the overall look and feel of our store. This includes ensuring store cleanliness and recovery standards are met, delivering exceptional customer service, and helping customers find what they're looking for.

  1. Mix cleaning solutions according to specifications, adhering to strict health and safety protocols.
  2. Deep clean key areas of the store, including bathrooms, breakrooms, entry ways, and high traffic areas, to create a clean and safe environment for customers and staff.
  3. Identify and address areas requiring cleaning, promoting a positive image and serving as a role model for other team members.
  4. Engage customers on the benefits of our Rewards program and Private Label Credit Cards, facilitating enrollments.
  5. Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  6. Participate in truck unloading, stocking, and planogram (POGs) processes.
  7. Work closely with your supervisor to determine reasonable accommodations for any essential job functions
  8. Utilize standard commercial cleaners and chemicals from our cleaning supplies.

Michaels is committed to providing a safe and inclusive work environment for all team members.

As a Store Environment Support Specialist, you will contribute to the success of Michaels by upholding our high standards of customer service and store appearance.

Michaels is an Equal Opportunity Employer.



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