Customer Support Liaison
7 days ago
We are seeking a highly motivated and compassionate individual to join our team as a Debt Resolution Specialist. In this role, you will work closely with customers who are experiencing financial difficulties to develop personalized plans to help them get back on track. Your strong communication and problem-solving skills will enable you to build trust and rapport with customers, empowering them to take control of their finances.
Responsibilities:- Collaborate with customers to identify solutions to their financial challenges
- Develop and implement tailored plans to support customers in achieving their financial goals
- Communicate effectively with customers to ensure they understand their options and the next steps required
- Excellent communication and interpersonal skills
- Able to empathize with customers who are experiencing financial hardship
- Strong problem-solving skills to identify creative solutions
- Potential annual salary: £22,000 - £27,000 based on experience and performance
- Ongoing training and development opportunities to enhance your skills and knowledge
- Opportunity to work in a dynamic and supportive team environment
CAPITAL ONE UK is built on a foundation of empathy, innovation, and teamwork. We believe that every employee has the power to make a positive impact in the lives of our customers and communities. If you share our values and are passionate about delivering exceptional customer service, we'd love to hear from you
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Customer Service Representative
2 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeRole OverviewWe are seeking an experienced Customer Service Representative to join our Collections Team in the UK. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide timely and effective communication with customers to resolve their queries and...
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Customer Financial Advisor
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time £27,000Finding Solutions for Customers in NeedWe know that life can be unpredictable, and sometimes our customers face financial challenges that affect their ability to pay their credit card bill.As part of our Collections Team, you will work closely with customers who are struggling financially, providing them with personalized support and guidance to help them...
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Customer Governance Specialist
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeAbout the RoleWe are looking for a skilled Customer Governance Specialist to join our team in Nottingham, UK. The successful candidate will play a key role in our Consumer Duty and Customer Outcome Testing team, undertaking a key 1st line role in the UK Risk Office by overseeing governance within customer-focused forums.Key ResponsibilitiesOversee governance...
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Risk Management Professional
3 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeWe're looking for a highly skilled Risk Management Professional to join our team in Nottingham, UK. As a key member of our Consumer Duty and Customer Outcome Testing team, you will play a crucial role in overseeing governance within customer-focused forums and ensuring that we are focusing on the key areas as a business.This is an exciting opportunity to...
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Financial Services Specialist
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time £27,000Supporting Customers through Challenging TimesWe recognize that our customers are not just individuals, but also members of diverse communities who face unique challenges in their daily lives.As a Customer Financial Advisor, you will play a vital role in helping our customers navigate difficult financial situations, using your expertise and empathy to find...
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Financial Advocate
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time £27,000We understand that our customers may face difficulties in making payments on their credit card account due to various reasons such as health issues, job loss, or personal vulnerabilities.As a Financial Advocate at Capital One UK, you will use your strong communication skills to provide exceptional customer service, educate customers on next steps, and...
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Debt Resolution Specialist
7 days ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time £27,000Role OverviewIn this role, you will be responsible for providing exceptional customer service to individuals experiencing financial difficulties. As a Debt Resolution Specialist at Capital One UK, you will work closely with customers to understand their unique circumstances and develop personalized plans to help them get back on track.Key...
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Waste Management Consultant
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time £27,000Help Our Customers in NeedWe understand that sometimes our customers may struggle to make payments on their credit card account due to various reasons such as health issues, job loss or personal circumstances.As a member of our Collections Team, you will provide exceptional customer service and support to our customers who are facing financial...
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Collections Specialist
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time £27,000We are committed to creating a level playing field and strive to build teams that reflect our customers and the communities we serve. As a Collections Advisor at Capital One UK, you will play a crucial role in supporting and guiding our customers through challenging situations with empathy and professionalism.Key Responsibilities:Customer-Focused Approach:...
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Collections Advisor
2 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeJob DescriptionWe are seeking a highly motivated and skilled Collections Advisor - UK to join our team. As a key member of our Collections Team, you will be responsible for providing excellent customer service and support to our customers.Main Responsibilities:Provide clear and concise communication with customers to resolve their queries and...
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Governance and Compliance Expert
3 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeAre you a motivated and experienced Risk Management Professional looking for a new challenge? Do you have a passion for delivering excellent customer outcomes and ensuring that our business practices are aligned with our values?We are currently seeking a skilled Risk Management Professional to join our team in Nottingham, UK. As a key member of our Consumer...
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Operational Governance Specialist
3 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeAt Capital One, we are committed to helping our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We believe that innovation is powered by perspective, and teamwork and respect for each other lead to superior results.We are currently seeking a skilled Risk Management Professional to join our team in Nottingham, UK. As a key member...
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7.5 Tonnes HGV Driver
4 weeks ago
Beeston, Nottinghamshire, United Kingdom Rapier Full timeRapier is seeking an experienced 7.5t driver for a multi-drop delivery role in the Beeston area of Nottingham.The ideal candidate will have a good understanding of English, as customer contact is required prior to and during deliveries.Key Responsibilities:Deliver goods safely and efficiently to customers across the region.Manage multiple delivery drops in a...
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Workforce Planning Specialist
4 weeks ago
Beeston, Nottinghamshire, United Kingdom CV-Library Full timeAbout the OpportunityFusion People Ltd is seeking a skilled Workforce Planning Specialist to manage incoming calls, workforce planning, and reactive maintenance work coming through from external clients. The successful candidate will have excellent communication skills and the ability to work well as part of a team.Key ResponsibilitiesSchedule work across...
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Multi-Drop Delivery Driver
3 weeks ago
Beeston, Nottinghamshire, United Kingdom Rapier Full timeWe are currently seeking an experienced 7.5tonne driver to join our team at Rapier in the Beeston area of Nottingham.As a successful candidate, you will be responsible for delivering goods safely and efficiently to customers across the region. This will involve managing multiple delivery drops in a single day, maintaining excellent communication with...
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Facilities Management Coordinator
4 weeks ago
Beeston, Nottinghamshire, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a skilled Facilities Management Coordinator to join our team at Fusion People Ltd. The successful candidate will be responsible for managing incoming calls, workforce planning, and reactive maintenance work coming through from external clients.Key ResponsibilitiesScheduling work across stated contractsReacting to emergencies...
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Maintenance Scheduler Professional
4 weeks ago
Beeston, Nottinghamshire, United Kingdom CV-Library Full timeAbout the JobWe are looking for a skilled Maintenance Scheduler Professional to join our team at Fusion People Ltd. The successful candidate will be responsible for managing incoming calls, workforce planning, and reactive maintenance work coming through from external clients.Job DescriptionManage incoming calls, ensuring efficient allocation of...
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Business Continuity Risk Management Leader
3 weeks ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeAbout the RoleWe are seeking a skilled Business Continuity Risk Management Leader to join our team in Nottingham, UK. This is a permanent position based in our Nottingham offices with a hybrid working model that allows for flexibility to work from home.The ideal candidate will have experience in successfully running business continuity programs, including...
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Resilience and Risk Expert
6 days ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeJob DescriptionWe are seeking a highly skilled Resilience and Risk Expert to join our UK office. In this role, you will be responsible for creating order and sense out of complexity and uncertainty and enabling confident, data-inspired decision making.Key Responsibilities:Develop a deep understanding of business strategies, products, services, and risk...
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Risk Management Strategist
6 days ago
Beeston, Nottinghamshire, United Kingdom Capital One - UK Full timeJob TitleRisk Management StrategistAbout the RoleWe are seeking a skilled Risk Management Strategist to join our UK office. As a key member of our team, you will provide professional risk judgement that enables business partners to tackle major business challenges.Key Responsibilities:Develop and deploy innovative solutions to mitigate risks to the...