Collections Advisor

3 weeks ago


Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time
Job Description

We are seeking a highly motivated and skilled Collections Advisor - UK to join our team. As a key member of our Collections Team, you will be responsible for providing excellent customer service and support to our customers.

Main Responsibilities:

  • Provide clear and concise communication with customers to resolve their queries and concerns.
  • Collaborate with internal stakeholders to identify and address customer needs.
  • Maintain accurate records and documentation of customer interactions.

Requirements:

  • Strong customer service skills with ability to communicate effectively with diverse groups.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary of £27,000 per annum.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A collaborative and dynamic work environment.

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