Temporary Collections Advisors X7

6 months ago


Beeston, United Kingdom Express Recruitment Full time

Express Recruitment are delighted to be working with a leading non-for-profit housing association who are seeking the addition of multiple Collections Advisors to join their busy team on a temporary basis, based in Beeston in the outskirts of Nottingham.

The working hours are 37.5 hours a week Monday - Friday, with shifts between 8am and 6pm.

**Roles & Responsibilities**
- Help to collect rental arrears via inbound and outbound calls
- Calculate payment plans suited to customer needs
- Deal with vulnerable customers, handling sensitive issues with empathy and care
- Ensure customer cases are kept updated on the CRM

**Skills & Qualifications**
- Experience in a similar role, having previously collected rent arrears or debt
- Good telephone manner
- Ability to handle sensitive calls
- IT literate

**About Express Recruitment**

**Vacancy Summary**

**Hours**:Monday - Friday, 37.5 hours (between 8am - 6pm)

**Salary**:c£14.72 per hour D.O.E

**Location**:Beeston, Nottinghamshire

**Job Type**:Temporary

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

**Job Types**: Full-time, Temporary contract

**Salary**: Up to £14.72 per hour

Expected hours: 37.5 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- UK address history: 3 years (required)

**Language**:

- English fluently (required)

Licence/Certification:

- Unrestricted 'Right to Work' in the UK (required)

Work Location: In person


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