Service and Quality Control Professional

5 days ago


Kendal, Cumbria, United Kingdom Equals One Ltd Full time

Skill Set Overview

Equals One Ltd is seeking a Service/Finishing Engineer to join their team in Kendal. The ideal candidate will have previous experience in all aspects of window, door, and bi-fold fitting, including fitting doors and windows, conservatories, and orangeries.

Key Responsibilities

  • Resolving issues with windows, doors, bi-folds, orangeries, and conservatories.
  • Providing excellent customer service while at customers' properties.
  • Ensuring all visits are completed on the first visit.
  • Delivering high-quality work and maintaining quality standards at all times.
  • Supporting the Engineering team to assist with resolving any issues as required.
  • Maintaining a positive customer experience score.
  • Demonstrating strong knowledge and experience of site Health and Safety.
  • Showcasing extremely high standards of work and drive to achieve deadlines.

Requirements

  • A minimum of 2 years' experience in the field of window and door installation.
  • Excellent problem-solving skills and ability to identify cost-efficient solutions to problems.
  • Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers.
  • A clean driving license.
  • The ability to work independently and use initiative.
  • Good communication skills with the ability to communicate verbally and in writing.
  • A self-motivated individual with a can-do attitude and ability to meet deadlines.


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