Front of House Team Lead
3 weeks ago
Front of House Supervisor Opportunity
Lounges, a leading hospitality business, is seeking a motivated and experienced Front of House Supervisor to join their team. As a Supervisor, you will play a key role in maintaining the high standards of our Lounges and delivering exceptional customer service.
Key Responsibilities:
- Support the management team in maintaining the quality of our Lounges
- Lead from the front, setting the pace high for the team to ensure excellent customer service
- Monitor and control the detail, ensuring that every customer leaves happy
- Develop and implement effective sales-building strategies to drive sales growth
- Manage labor forecasts, paperwork, and reporting to optimize business performance
What You'll Bring:
- Proven experience as a Supervisor or Team Leader in a hospitality environment
- Strong knowledge of best practices in sales building, labor forecasting, and HR
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
What We Offer:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of our brands from day one
- Competitions and incentives, including the chance to win an all-expenses-paid trip
At Lounges, we pride ourselves on being a great place to work. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you.
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