Customer Service Ambassador

4 weeks ago


Birkenhead, Wirral, United Kingdom Hydes Brewery Full time

About the Role

We are looking for a skilled and enthusiastic Front of House Team Member to join our team at Hydes Brewery. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  1. Provide friendly and attentive service to customers, ensuring they have a positive experience in our pub.
  2. Work closely with the bar and kitchen teams to ensure seamless service and efficient delivery of food and drinks.
  3. Maintain high standards of cleanliness and presentation in the pub, including tables, seating areas, and public areas.
  4. Participate in ongoing training and development to enhance your skills and knowledge, and contribute to the success of our team.

About Hydes Brewery

With a rich history dating back to 1863, Hydes Brewery is a family-run business that values its people and strives to deliver exceptional hospitality. Our mission is to create attractive environments, serve high-quality products, and provide exceptional service. We believe in recognizing, rewarding, and developing our teams, and we are committed to creating a great teamworking environment where everyone's opinions are valued.

What We Offer

As a Front of House Team Member at Hydes Brewery, you will enjoy a range of benefits, including:

  • A competitive hourly rate
  • Opportunities for career progression and development
  • Access to ongoing training and education
  • A fun and supportive team environment

Join Our Team



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