Customer Service Ambassador

2 days ago


Birkenhead, Wirral, United Kingdom Tesco Full time

About the Role

As a Customer Service Ambassador at Tesco, you will be the face of our brand, delivering exceptional customer experiences and building strong relationships with our shoppers.

The role requires passion, enthusiasm, and a commitment to providing great service. You will be responsible for knowing your customers, serving them with pride, and creating a welcoming atmosphere in store.

You will work closely with your colleagues to ensure seamless operations, maintaining high standards of quality and efficiency. Your ability to build rapport with customers, communicate effectively, and take initiative will be essential in driving sales, reducing waste, and improving store performance.

We offer a competitive salary starting at £12.02 per hour, increasing to £13.15 for stores within the M25, plus additional payments depending on location and skills. You will also receive a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.

Our benefits package includes 20 days' holiday (rising to 22 days after 12 months) plus Bank holidays, flexible working from day one, and access to free wellbeing services. You will also receive uniform, life cover, and an award-winning pension scheme with matching contributions up to 7.5%.

In return for your hard work and dedication, we offer a rewarding career path, opportunities for growth and development, and a dynamic work environment that values teamwork and collaboration.

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service, working in a fast-paced retail environment, and contributing to the success of a leading supermarket chain.



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