IT Asset Management Specialist

4 weeks ago

Whiteley, Hampshire, United Kingdom 00139 LEIDOS INNOVATIONS UK LTD. Full time

Job Overview:

Leidos is seeking an IT Asset Management Specialist to join the Business Operations team of Leidos CIO. The successful candidate will be responsible for supporting the management of Leidos' hardware and software assets, including purchasing hardware, software, and miscellaneous IT requirements.

Key Responsibilities:

  • Develop an understanding of IT Asset Management (ITAM) lifecycle activities and processes
  • Administer goods-in process and associated asset tracking activities
  • Review hardware & software licensing, support and maintenance contracts with stakeholders and initiate appropriate actions as agreed with supervisor
  • Input license agreements into license management application system and maintain all required documentation
  • Work with Leidos Supply Chain colleagues and IT vendors to progress IT procurement requests
  • Administer the corporate mobile phone account ensuring all devices are assigned correctly and aligned with CIO asset records
  • Monitor support ticket workload. Ensure completion of work orders in the IT ticket management system (Service Now)
  • Understand and adhere to corporate standards and processes
  • Perform all other duties and responsibilities as assigned or directed by their supervisor/manager

Required Skills:

  • Excellent verbal and written and numeracy skills
  • Strong customer service awareness
  • Understanding process governance
  • Good organisational skills, methodical and meticulous
  • Confident and self-motivated with a positive can-do attitude
  • Ability to work independently as well as in a team environment
  • Good Microsoft Office skills (primarily MS Word & Excel)
  • Flexibility and able to adapt to rapidly changing demands & priorities

Desired Skills:

  • Understanding of the IT Asset management life cycle
  • Understanding of Service Now or similar ticketing systems
  • Awareness of ITIL 4 processes
  • Understanding of Project Management principles
  • Power BI reporting

Clearance Requirements:

  • Clearance to Start BPSS
  • Clearance for Role BPSS

What We Offer:

At Leidos, we are passionate about customer success, united as a team and inspired to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

  • Contributory Pension Scheme
  • Private Medical Insurance
  • 33 days Annual Leave (including public and privilege holidays)
  • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.

Who We Are:

We work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can change.

We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

We believe that extraordinary people need opportunities to grow, to and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

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