Customer Service Representative

3 days ago


Charlton Hampshire, United Kingdom Progresso Search Full time
Job Title: Customer Support Agent

Our client, a specialist company providing essential services to their clients, is seeking a skilled Customer Support Agent to join their Outbound Sales team.

Key Responsibilities:

  • Make outbound calls to customers who have recently enquired through various marketing channels.
  • Achieve department sales conversion targets while delivering exceptional customer service.
  • Sale calls to be made in line with the company's process and FCA regulations.

Requirements:

  • Excellent communication and interpersonal skills, with a professional telephone manner.
  • Results-driven with the ability to achieve work towards KPIs set on productivity, quality, and customer service skills.
  • Accuracy and attention to detail, with the ability to record information accurately and adhere to procedures.
  • Computer literacy and knowledge of MS Office.
  • A customer-centric approach, with the ability to deliver a positive experience for customers.

Personal Qualities:

  • A proven track record of telephone sales experience, with a minimum of 1 year.
  • Success within a target-driven environment.
  • Delivering excellent customer service.
  • Working in accordance with detailed procedures.
  • A flexible approach, with the ability to adapt quickly to meet business needs.

What We Offer:

A dynamic and supportive work environment, with opportunities for growth and development.



  • Hampshire, United Kingdom ESS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ESS. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesServing Customers: Provide a high level of...


  • Hampshire, United Kingdom ESS Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ESS. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesServing Customers: Provide a high level of...


  • Charlton, Greater London, United Kingdom Progresso Search Full time

    Job Title: Customer Support AgentWe are seeking a highly motivated and customer-focused individual to join our Outbound Sales team at Progresso Search. As a Customer Support Agent, you will play a crucial role in delivering exceptional customer service and achieving sales targets.Key Responsibilities:Make outbound calls to customers who have recently...


  • Charlton, Greater London, United Kingdom Progresso Search Full time

    Job Title: Customer Support AgentWe are seeking a highly motivated and customer-focused individual to join our Outbound Sales team at Progresso Search. As a Customer Support Agent, you will play a crucial role in delivering exceptional customer service and achieving sales targets.Key Responsibilities:Make outbound calls to customers who have recently...


  • Hampshire, United Kingdom Standard Aero Full time

    Job Title: Customer Support RepresentativeAt Standard Aero, we are seeking a highly skilled and motivated Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Develop and maintain strong relationships...


  • Hampshire, United Kingdom Standard Aero Full time

    Job Title: Customer Support RepresentativeAt Standard Aero, we are seeking a highly skilled and motivated Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Develop and maintain strong relationships...


  • Charlton, United Kingdom Fashion & Retail Personnel Full time

    Main responsibilities: - Act as first point of contact for any issues with customer's orders - Answering any incoming phone calls, providing assistance, advice and information regarding their orders - Monitor a busy inbox relating to any customer queries regarding their orders - Assist with any ad hoc tasks requested by member of staff - Be a problem...


  • Hampshire, United Kingdom ISS Facility Services Full time

    **Contract: Barclays** *** **Location: Hampshire** *** **Hours of work: 40** *** **Contract Type: Permanent** *** **We need to hire for the role of Customer Service Representative because this position is crucial for the seamless operation and success of our 24x7x365 Service Centre. The primary objective of this role is to provide exceptional...

  • Customer Service

    3 months ago


    Charlton, United Kingdom Fashion & Retail Personnel Full time

    Your responsibilities include: - Take a customer first approach to query resolution - Represent a well know brand, always ensuring outstanding customer service is presented - Liaise with other departments as necessary to meet customer demands **Job Type**: Temporary contract Contract length: 3 months **Salary**: £23,000.00 per year Schedule: - Monday...


  • Hampshire, United Kingdom Aster Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Aster Group. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our 90,000 customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerUse your...


  • Hampshire, United Kingdom Aster Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Aster Group. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our 90,000 customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerUse your...


  • East Hampshire, Hampshire, United Kingdom Sammons Recruitment Ltd Full time £25,000

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sammons Recruitment Ltd. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring that our clients receive a first-class experience.Key ResponsibilitiesProvide professional...


  • East Hampshire, Hampshire, United Kingdom Sammons Recruitment Ltd Full time £25,000

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sammons Recruitment Ltd. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring that our clients receive a first-class experience.Key ResponsibilitiesProvide professional...


  • Hampshire, United Kingdom Red Recruit Full time

    About the Role:We are seeking an experienced Sales and Estimating Professional to join our team at Red Recruit. As a Removals Industry Specialist, you will play a crucial role in the company's success by effectively managing sales activities and assisting in branch operations.Main Responsibilities:Visiting clients and providing accurate quotations for...


  • Hampshire, United Kingdom Red Recruit Full time

    About the Role:We are seeking an experienced Sales and Estimating Professional to join our team at Red Recruit. As a Removals Industry Specialist, you will play a crucial role in the company's success by effectively managing sales activities and assisting in branch operations.Main Responsibilities:Visiting clients and providing accurate quotations for...


  • Bordon, Hampshire, United Kingdom Venus Recruitment Limited Full time

    Are you detail-oriented with a passion for providing exceptional customer service? Were looking for a dedicated Customer Service Representative to join the team! In this role, youll be a vital part of the Customer Service Team, ensuring that customer orders are accurately entered, processed, and delivered on time, while handling customer inquiries...


  • Bordon, Hampshire, United Kingdom Venus Recruitment Limited Full time

    Are you detail-oriented with a passion for providing exceptional customer service? Were looking for a dedicated Customer Service Representative to join the team! In this role, youll be a vital part of the Customer Service Team, ensuring that customer orders are accurately entered, processed, and delivered on time, while handling customer inquiries...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    Job Summary:The Four Seasons Hotel Hampshire is seeking a highly skilled and customer-focused Customer Service Representative to join our Guest Experience team. As a key member of our team, you will be responsible for providing exceptional service to our guests, responding to their requests, and ensuring their stay with us is memorable and enjoyable.Key...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    Job Summary:The Four Seasons Hotel Hampshire is seeking a highly skilled and customer-focused Customer Service Representative to join our Guest Experience team. As a key member of our team, you will be responsible for providing exceptional service to our guests, responding to their requests, and ensuring their stay with us is memorable and enjoyable.Key...


  • Hampshire, United Kingdom Karter Thomas Ltd Full time

    We are seeking a skilled professional to join our team at Karter Thomas Ltd as a Customer Repairs Administrator. This role will require previous experience in repairs and excellent communication skills to interact with tenants and customers.The ideal candidate will have a strong ability to manage the provision of a high-quality, responsive housing management...