Customer Service Representative

1 week ago


Hampshire, United Kingdom Red Recruit Full time

About the Role:

We are seeking an experienced Sales and Estimating Professional to join our team at Red Recruit. As a Removals Industry Specialist, you will play a crucial role in the company's success by effectively managing sales activities and assisting in branch operations.

Main Responsibilities:

  • Visiting clients and providing accurate quotations for Domestic moves
  • Build and maintain strong relationships with customers, ensuring their needs are understood and met throughout the entire moving process.
  • Carrying out video surveys
  • Follow up on all sales estimates.
  • Liaise with the operations team to plan and coordinate removal projects, ensuring timely and efficient execution.
  • Work closely with the move consultants ensuring detailed information is provided regarding the move.
  • Represent the company in a professional manner and upholding its reputation for excellence in customer service.

Requirements:

  • Experience of domestic moves
  • Sales and estimating experience.
  • Sound knowledge of removal procedures, packing techniques, and moving regulations.
  • Excellent communication and interpersonal skills
  • The ability to build rapport and establish long-term customer relationships.
  • BAR qualifications would be an advantage.
  • A Full UK driving licence and willingness to travel for on-site surveys and client meetings.

About Us:

Red Recruit is a specialist recruitment agency providing services to the Removals, Relocations, and Global Mobility industries. We have a strong reputation for excellence in customer service and are committed to finding the best candidates for our clients.



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