Event Experience Coordinator

3 weeks ago


Coventry, Coventry, United Kingdom Frasers Group Full time

About the Role:

This is a fantastic opportunity to join our team as an Event Experience Coordinator, where you will be responsible for delivering exceptional guest experiences. You will contribute to the success of our events, ensuring that all aspects of the event experience are of the highest standard.

Key Responsibilities:

  • Contribute to the delivery of event day and non-event day people activities, resulting in world-class guest experiences.
  • Support administration for the department, ensuring deadlines and company processes and procedures are adhered to.
  • Support workforce planning and resource deployment for major events and venue associated C&E activity.
  • Manage the check-in process and variable people team for event day check-ins.
  • Ensure a positive experience for staff from clock-in to check-out.
  • Collect and return laundry after every event day, managing stock levels to ensure adequate supplies.
  • Assist in managing recruitment and selection events for future casual workers.
  • Complete recruitment administration in a timely manner to decrease the length of time to hire.
  • Be fully conversant with company time and attendance and recruitment systems.
  • Manage the variable database, ensuring staff are aligned to the right roles and departments.
  • Support local payroll processing, following company protocols and processes.
  • Proactively answer queries and enquiries, maintaining the People Operations Inbox.

About You:

We are looking for someone who is available to work flexibly, including early mornings, evenings, and weekends. You will need to be able to manage upwards and sideways, think on your feet, and use your initiative to identify and resolve day-to-day problems.

What We Offer:

  • Weekly pay
  • Full training provided
  • Free parking
  • Discounted food and drink from our onsite outlets
  • Opportunity to work as part of a vibrant and exciting venue team

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