Event Coordinator
4 weeks ago
Coventry Building Society Arena is a world-class venue that hosts a wide range of events, including exhibitions and large-scale conferences. We are seeking an experienced Event Coordinator to join our team and help deliver successful events.
The successful candidate will be responsible for working with event organizers to achieve a successful event for both the organizer and the venue. This will involve operating and maintaining the venue booking system, producing detailed event function sheets, and collecting event feedback from clients.
The ideal candidate will have previous experience in event management, particularly in an exhibition environment. They will be confident and assertive, with a strong customer service ethic and the ability to work with little supervision. The role will require flexibility, including working outside normal office hours and covering event days.
Key Responsibilities:
- To work with event organizers to achieve a successful event for both the organizer and the venue.
- To operate and maintain the venue booking system.
- To produce detailed event function sheets.
- To collect event feedback from clients.
- To liaise with clients to create detailed function sheets and event orders.
- To provide information to exhibition organizers for client exhibition manuals.
- To liaise with onsite and offsite contractors to arrange additional services for clients.
- To accurately process all documentation and correspondence in a timely manner.
- To attend pre-event client and contractor meetings to obtain final event details.
- To ensure all event documentation is signed off by both client and contractors.
- To work with the Health and Safety Manager to ensure that all H&S documentation is completed and submitted within set timelines.
- To liaise regularly with operational departments to ensure client expectations and requirements are met.
- To ensure details P&Ls are produced for each event achieving set profit percentages.
- To represent the department in a professional manner to clients, suppliers, and internal colleagues.
- To gather post-event feedback from events and circulate to relevant departments.
- To attend weekly operational function sheet meetings, event planning meetings, and monthly exhibition internal meetings.
- To manage client accounts to increase business growth and re-booking of events.
- To account manage re-booking existing exhibitions.
Benefits:
Onsite free parking.
Subsidized canteen.
Working 5 days in 7 per week, including weekends and events subject to events timetable.
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